Master Automotive Technical Specialist – Field Support
About The Position
The Master Automotive Technical Specialist – Field Support troubleshoots complex electrical, electric vehicle, and mechanical breakdowns in the field or at dealership sites. During repairs and after repairs, the Field Engineer inspects failed components, prepares detailed technical field reports, and relays findings to the Engineering team. The role provides on-site support to dealer technicians, documents findings and corrective actions, and records mission-identified shortfalls for the OEM enterprise. The position is field-based and requires travel to dealerships in all 50 states.
Requirements
- At least 5 years of automotive mechanical experience.
- Master Automobile Technician Certification (A1–A8 ASE) and/or equivalent proven experience.
- Ability to travel to dealerships in all 50 states.
- Ability to communicate technical information to all departments.
- Ability to analyze data and create custom reports.
- Ability to effectively use MS Word, Excel, Outlook, and other customized software.
- Ability to work independently and manage a progressive workload in a fast-paced environment.
- Highly motivated, adaptive, and autonomous, with the ability to deliver results.
Responsibilities
- Troubleshoot complex electrical, EV, and mechanical breakdowns in the field or at dealership sites.
- Provide on-site support to dealer technicians and ensure solutions to product technical issues.
- Inspect failed components during repairs and after repairs.
- Document findings from each mission and the corrective actions taken.
- Document shortfalls identified during missions for the OEM enterprise.
- Write detailed technical field reports and relay findings to the Engineering team.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
