Massage Therapist (Part-Time)

Sensei Wellness Holdings•Rancho Mirage, CA

About The Position

Sensei massage therapists provide professional massages and body treatments, delivering high-quality luxury services to guests. The role reports to the Director of Wellness and Spa. Therapists are expected to know multiple massage modalities and have a general understanding of body treatments, keep current with research and trends, and contribute recommendations for new techniques. They also help provide a seamless guest experience by assisting laterally across resort departments as needed.

Requirements

Available three days per week, with shifts from 10:45 AM to 7:00 PM, including weekends and holidays.
Strong written and verbal communication skills.
Active CAMTC certificate.
High school diploma or GED.
At least 2 years of experience in a luxury spa or wellness setting.
At least 3 years of massage work experience.

Responsibilities

Administer professional massage and body treatments to guests.
Set up necessary equipment before appointments and clean it after each guest.
Review and maintain supply inventory and ensure spa facilities have sufficient supplies.
Present lectures and workshops on massage topics.
Arrive on time for shifts and appointments and complete services within the allotted time.
Provide accurate descriptions of treatments, packages, services, contraindications, facility features, and operating hours.
Maintain knowledge of all services and products offered.
Continue learning and stay current on research and trends in massage modalities; recommend and incorporate new techniques.
Uphold sanitation and sterilization standards and follow safety policies and procedures.
Follow company and departmental guidelines, complete required training and certifications, and perform other duties as assigned.
Demonstrate warmth and sincerity and maintain a professional, welcoming demeanor in verbal and nonverbal communication.
Maintain impeccable grooming and personal hygiene and wear the uniform as directed.
Protect the confidentiality and security of guests.
Report faulty equipment, supply and maintenance needs, safety hazards, injuries, and other concerns promptly to a supervisor.
Promote company values, teamwork, and cooperation among coworkers.
Follow up on complaints, questions, and concerns, responding to customer needs in a friendly, timely, and efficient manner.
Assist teams across departments as needed to support a seamless guest experience throughout the resort.