Massage Therapist, Awana Spa & Wellness

Resorts World Las Vegas•Las Vegas, NV

7d•Onsite

About The Position

As a Massage Therapist at Resorts World Las Vegas, you will use your expertise and artistry to provide guests with an exceptional spa experience. The role includes delivering professional massage and body treatments, consulting with guests about their needs and wellness recommendations, and supporting spa operations through equipment checks, room preparation, sanitation, and promotion of spa services and retail. Responsibilities must be performed in accordance with applicable laws and regulations and Resorts World Las Vegas policies, practices, procedures, and department standards. Team Members are expected to act as ambassadors by supporting safety, security, cleanliness, and guest experience.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
At least one year of massage therapy school or experience.
Nevada Massage Therapy License.
Proof of eligibility to work in the United States.
Ability to work varied shifts, including nights, weekends, and holidays.
Ability to communicate effectively in English.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
Ability to tolerate varying noise levels, temperatures, illumination, and air quality.
Prolonged standing; bending and reaching; eye/hand coordination; and ability to transport, push, pull, lift, and maneuver items weighing up to 50 pounds.
Ability to comply with policies and procedures, job descriptions, daily memorandums, chemical labels (SDS), and other instructions.

Nice To Haves

Experience working with Forbes and/or AAA service standards.
Working knowledge of spa booking systems.
Previous experience in a large, luxury resort setting.

Responsibilities

Provide professional massage and body treatments in accordance with spa protocols and accepted certification practices.
Consult with guests to identify areas of focus or contraindications, and recommend continued care after appointments.
Maintain current knowledge of facility products, features, and amenities.
Evaluate and educate guests about applicable wellness recommendations.
Ensure facility equipment is functioning properly and report concerns to the Lead Esthetician and/or Spa Management.
Keep the work area clean and sanitized.
Prepare treatment rooms and restock them at the end of each shift.
Promote the spa, treatments, services, retail offerings, promotions, and discounts.
Implement and follow Resorts World core values and property and department standards.
Maintain and update required licensing.
Use a personal device or cellular phone for job-related operational tasks, duties, and review of company documents.
Perform other duties as assigned.
Address or report safety concerns and notify the appropriate person or department about security concerns.
Support property cleanliness and assist guests or refer them to appropriate assistance when needed.