Massage Therapist (On-Call)

Montage International • Healdsburg, CA

5d • Onsite

About The Position

The Spa Massage Therapist provides massage and spa treatments with professionalism, a customized approach, and exceptional hospitality. Services include 60-, 90-, and 120-minute massages, wellness therapies, body treatments, and foot soaks and treatments. The therapist follows local licensing, certification, sanitation, and hygiene requirements, and maintains guest comfort and safety. They prepare treatment environments to meet guest preferences and spa standards, maintain clean and properly supplied treatment areas, and help keep spa facilities clean. The role also includes retail and product sales, record keeping, meetings and training, supporting guest service requests, teamwork, and other spa duties as assigned. The position requires walking, standing, bending, repetitive motions, and lifting and carrying up to 50 pounds. The stated pay scale is $16.90; the description does not specify whether this is hourly or annual.

Requirements

• High school education or equivalent.
• Ability to communicate clearly and speak, read, write, and understand English.
• Valid massage license or certification and compliance with all local board certification requirements.
• Continuing education as required to maintain massage license or certification.
• Two years of experience as a Massage Therapist in a stand-alone spa or hotel spa, or equivalent experience; less experience may be acceptable with demonstrated advanced training.
• Exceptional skill in Swedish and Deep Tissue massage.

Nice To Haves

• Luxury experience.
• Advanced training in holistic and/or clinical bodywork, aromatherapy, and spa/body treatments.
• Strong experience in additional massage modalities.
• Knowledge of general wellness practices such as yoga and meditation.

Responsibilities

• Provide massage and spa treatments professionally, using a customized approach and exceptional hospitality.
• Deliver massages of 60, 90, and 120 minutes, wellness therapies, body treatments, and foot soaks and treatments in a timely, courteous, and efficient manner.
• Follow local board certification requirements, sanitation and hygiene standards, and applicable legislation to ensure guest comfort and safety.
• Adjust the treatment environment, including lighting, scents, and temperature, to guest comfort and spa standards.
• Meet the agreed-upon minimum upsell percentage, including the retail sales-to-service ratio.
• Attend pre- and post-shift meetings and participate in advanced training.
• Participate in maintaining backbar expenses and complete spa-operation record keeping.
• Help respond to inquiries and coordinate guest service requests while maintaining personal and spa cleanliness.
• Keep the work area supplied, sanitized, disinfected, and immaculate.
• Help clean spa areas, including locker rooms, and perform monthly and quarterly deep-cleaning responsibilities.
• Support fellow associates and daily spa operations as part of a collaborative team.
• Assist with other spa functions and areas as requested by spa leadership, including lounges, indoor and outdoor areas, retail, and pool areas.
• Meet guest expectations and create memorable guest experiences.
• Perform additional duties as assigned based on business needs.

Benefits

• Discretionary Time Off (DTO).
• Healthcare benefits.
• Health Savings Account and Flexible Spending Accounts.
• 401(k) retirement plan with company matching, full vesting, and a loan option.
• DailyPay opportunities.
• Banking and investing program with preferred rewards, mortgage discount, and waived fees.
• Fertility and family-forming assistance.
• Parental leave pay differential.
• Pet insurance.
• Hotel discounts.
• Free meals.
• Fitness and wellness discounts.
• LinkedIn Learning membership.
• Community engagement through Hearts of Montage / Hearts of Pendry.
• Associate events throughout the year.

What This Job Offers

• Education Level: High school or GED