Massage Therapist | Mokara Spa (On Call)

Omni Hotels & Spas•Frisco, TX

About The Position

The Massage Therapist is responsible for guest satisfaction at Mokara Spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. The role works as part of the spa therapy team to provide a high standard of treatment and create a sensory journey that helps guests rest, relax, and regain balance and harmony. The Massage Therapist prepares treatment rooms, handles laundry promptly, maintains sanitation of the work area and equipment in accordance with state board guidelines, and uses professional stock in compliance with PAR levels to reduce product waste. Treatments must begin and end at the published times, and prescribed procedures must be followed. The therapist ensures each guest leaves with a completed prescription form and consistently encourages service upgrades. Friday, Saturday, and Sunday availability is required. The position requires a flexible schedule, including on-call availability for evenings, weekends, and holidays.

Requirements

At least 1 year of experience in massage therapy.
Proficiency in traditional and modern forms of massage.
Active therapist license.
Ability to maintain compliance with State Board sanitation and sterilization procedures.
Professional appearance at all times.
Ability to communicate clearly and pleasantly in English with guests, management, and co-workers.
Responsible and dependable work habits.
Commitment to exceeding customer expectations and attention to clients’ needs.
Ability to work under pressure and manage back-to-back appointments in a high-volume four-diamond environment.
Ability to lift and carry up to 20 pounds, with frequent bending, overhead reaching, and twisting.
Ability to stand and/or sit for an extended period or an entire work shift.
Ability to perform repetitive motions with consistent use of hands and arms.
Availability on Fridays, Saturdays, and Sundays, and flexibility for on-call evenings, weekends, and holidays.

Nice To Haves

Experience working in a luxury and/or resort or hotel spa.

Responsibilities

Provide spa treatments to a high standard while maintaining Omni procedures and standards.
Contribute to guest relaxation and well-being through massage therapy services.
Set up treatment rooms according to procedures.
Dispose of laundry in a timely manner.
Maintain sanitation of the work area and equipment in accordance with state board guidelines.
Use professional stock in compliance with PAR levels to help reduce product waste.
Begin and end treatments at the published times and follow all treatment procedures.
Ensure each guest departs with a completed prescription form after every service.
Encourage guests to consider service upgrades.
Work a flexible schedule, including on-call availability for evenings, weekends, and holidays; Friday, Saturday, and Sunday availability is required.