Massage Therapist | Mokara Spa (On Call)

Omni Hotels & Resorts•Frisco, TX
•Onsite

About The Position

The Massage Therapist is responsible for guest satisfaction at Mokara Spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. As part of the spa therapy team, the therapist provides treatments that create a sensory journey and help guests rest, relax, and regain balance and harmony. The role also involves preparing treatment rooms, maintaining sanitation and professional stock levels, completing treatments on schedule, providing guests with prescription forms after services, and encouraging upgrades. Friday, Saturday, and Sunday availability is required; the role may also involve on-call evening, weekend, and holiday scheduling.

Requirements

  • At least 1 year of massage therapy experience.
  • Proficient skills in traditional and modern forms of massage.
  • Active therapist license.
  • Ability to maintain compliance with State Board sanitation and sterilization procedures.
  • Professional appearance at all times.
  • Ability to communicate clearly and pleasantly in English with guests, management, and coworkers.
  • Responsible and dependable.
  • Commitment to exceeding customer expectations and paying close attention to client needs.
  • Ability to work well under pressure while managing back-to-back appointments in a high-volume, 4-diamond environment.
  • Able to lift and carry up to 20 pounds, bend frequently, reach overhead, and twist.
  • Able to stand and/or sit for an extended period or an entire work shift, with repetitive motion and consistent use of hands and arms.
  • Friday, Saturday, and Sunday availability required.
  • Able to work a flexible schedule, including on-call evenings, weekends, and holidays.

Nice To Haves

  • Massage therapy experience in a luxury and/or resort or hotel spa.

Responsibilities

  • Provide spa treatments to a consistently high standard, helping guests rest, relax, and regain balance and harmony.
  • Set up treatment rooms according to procedures and dispose of laundry in a timely manner.
  • Maintain sanitation of the work area and equipment in accordance with state board guidelines.
  • Use professional stock in compliance with PAR levels to help reduce product waste.
  • Begin and end treatments at the published times and follow the correct procedures for all treatments.
  • Ensure each guest departs with a completed prescription form after every service.
  • Consistently encourage treatment upgrades.
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