The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. The role provides treatments that help guests rest, relax, and regain a sense of balance and harmony, while delivering warm, engaging, and personalized service. The Massage Therapist prepares treatment rooms, handles laundry, maintains sanitation of the work area and equipment in accordance with state board guidelines, and uses professional stock in compliance with PAR levels to reduce product waste. The role also ensures treatments begin and end at their published times, follows treatment procedures, communicates product and service benefits confidently, attends required departmental training and meetings, and performs other duties as required by management.
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Career Level
Entry Level
Education Level
No Education Listed