Massage Therapist, West Hollywood

Remedy Place•Los Angeles, CA

6d•Onsite

About The Position

This is not a traditional massage therapist role. As a Massage Therapist at Remedy Place, you are a licensed practitioner, wellness educator, and trusted part of the guest journey. You deliver thoughtful, high-quality bodywork in a luxury hospitality environment while helping guests understand how massage can support their recovery, stress relief, mobility, and overall self-care routine. You understand that exceptional service is not simply performing a treatment. It is listening carefully, creating trust, adapting to each guest’s needs, and delivering an experience that feels both highly personal and deeply professional. Whether supporting a guest after travel, helping an athlete recover, easing everyday tension, or introducing someone to massage as part of a consistent wellness routine, your goal is always the same: Leave every guest feeling better than when they arrived.

Requirements

Active massage therapy license in the state of employment
Strong knowledge of anatomy, body mechanics, contraindications, draping, sanitation, and professional boundaries
Excellent verbal communication skills
Ability to deliver consistent, high-quality services while maintaining Remedy Place standards
Reliable, punctual, professional, and team-oriented
Weekend and holiday availability required

Nice To Haves

Prior experience in luxury hospitality, wellness, spa, sports recovery, clinical massage, or a comparable guest-facing environment preferred
Love helping people feel better in their bodies
Believe massage is both a technical skill and a hospitality experience
Practice what you preach and value your own wellness
Can educate guests in a clear, approachable, and responsible way
Connect easily with guests while maintaining professionalism and discretion
Bring a team-first mindset and step in wherever support is needed
Want to be part of a company redefining the future of social wellness

Responsibilities

Provide high-quality massage therapy services in accordance with your license, training, and Remedy Place standards
Customize each session based on guest goals, preferences, intake information, and contraindications
Maintain clear professional boundaries and communicate appropriately throughout the service
Create a calm, safe, and comfortable environment for every guest
Follow all sanitation, room setup, draping, documentation, and safety protocols
Deliver a consistent, polished, luxury-level experience at every touchpoint
Educate guests within your scope on the benefits of massage, recovery, mobility, relaxation, and self-care consistency
Recommend appropriate service frequency, enhancements, or complementary Remedy Place experiences within your training and scope
Partner with Remedy Specialists and club leadership to support a seamless guest journey
Help guests understand how massage can fit into their broader wellness routine
Stay curious and engaged in ongoing education related to bodywork, recovery, longevity, and holistic self-care
Build genuine, trust-based relationships with guests and members
Communicate with warmth, discretion, and professionalism
Maintain impeccable treatment room standards before, during, and after each service
Support a clean, organized, calm, and elevated club environment
Protect guest privacy and maintain confidentiality
Escalate guest concerns, safety issues, or service-related questions appropriately
Collaborate with the full club team to create an exceptional guest experience
Assist with room turnover, restocking, laundry support, and service readiness as needed
Participate in trainings, team meetings, and ongoing development
Support in-club events or special experiences when appropriate
Step in wherever needed to support the team and the guest experience