Medical Assistant - West Hollywood

Tia•Los Angeles, CA

5d•Onsite

About The Position

Tia is hiring a Medical Assistant to support day-to-day clinical care and patient flow at its West Hollywood clinic. The role includes rooming patients, collecting health information and vital signs, supporting providers, preparing exam rooms, performing phlebotomy, and helping ensure patients feel seen, heard, and cared for. The position suits someone who is organized, calm under pressure, detail-oriented, and focused on a high-quality patient experience. The Medical Assistant works with providers, medical assistants, and front-of-house teams in an integrated women’s healthcare model that combines primary care, gynecology, mental health, dermatology, and wellness. The position is based onsite in the Tia West Hollywood clinic, with a weekday schedule and rotating Saturdays as needed. Attendance at company and team off-sites may be required.

Requirements

Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements.
1–2 years of experience in a clinical, ambulatory, primary care, women’s health, or patient-facing healthcare setting.
Phlebotomy experience.
Experience taking and documenting vital signs.
Comfort using electronic medical record systems and clinical documentation tools.
Strong attention to detail and ability to follow clinical workflows and documentation standards.
Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment.
Strong patient-service orientation and ability to communicate with empathy, professionalism, and discretion.
Understanding of HIPAA and patient confidentiality requirements.
Authorization to work in the United States.
Ability to work Monday–Friday opening or closing shifts, with rotating Saturdays as needed.

Nice To Haves

Experience in women’s health, primary care, gynecology, dermatology, or integrated care settings.
Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities.
Experience with DrChrono, TiaMD, or similar EMR systems.
Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows.
Strong understanding of data security protocols and healthcare privacy requirements.

Responsibilities

Room patients, collect relevant health information, review health summaries, take vital signs, and accurately document in the medical record.
Prepare providers for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
Monitor schedules and coordinate patient movement between front-of-house and back-of-house teams to support clinic flow.
Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and ensuring follow-up items are completed in a timely manner.
Perform phlebotomy and specimen collection as needed, following clinical guidelines and safety standards.
Prepare, clean, disinfect, and restock exam rooms; manage supplies, check expiration dates, autoclave equipment, and order supplies as needed.
Capture relevant patient preferences, needs, and context to support thoughtful, individualized care.
Attend company and team off-sites as required.