Medical Assistant - West Hollywood
About The Position
Tia is hiring a Medical Assistant to support day-to-day clinical care and patient flow at its West Hollywood clinic. The role supports an integrated women’s healthcare model across in-person and virtual care, helping patients feel seen, heard, and cared for while keeping clinic operations running smoothly. The position is onsite and follows a clinic schedule of Monday through Friday, 8:30 a.m.–5:30 p.m., with rotating Saturdays from 7:30 a.m.–4 p.m. as needed. The role may also require attendance at company and team off-sites. The Medical Assistant rooms patients, collects health information and vital signs, supports providers, prepares and maintains exam rooms, performs phlebotomy and specimen collection, and helps coordinate labs, imaging, and follow-up. The position requires accurate documentation, close attention to clinical workflows and safety standards, and a patient-centered approach marked by empathy, professionalism, and discretion.
Requirements
- Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements.
- 1–2 years of experience in a clinical, ambulatory, primary care, women’s health, or patient-facing healthcare setting.
- Phlebotomy experience.
- Experience taking and documenting vital signs.
- Comfort using electronic medical record systems and clinical documentation tools.
- Strong attention to detail and ability to follow clinical workflows and documentation standards.
- Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment.
- Strong patient-service orientation and ability to communicate with empathy, professionalism, and discretion.
- Understanding of HIPAA and patient confidentiality requirements.
- Authorization to work in the United States.
- Ability to work Monday–Friday opening or closing shifts, with rotating Saturdays as needed.
Nice To Haves
- Experience in women’s health, primary care, gynecology, dermatology, or integrated care settings.
- Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities.
- Experience with DrChrono, TiaMD, or similar EMR systems.
- Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows.
- Strong understanding of data security protocols and healthcare privacy requirements.
Responsibilities
- Room patients, collect relevant health information, review health summaries, take vital signs, and document accurately in the medical record.
- Prepare providers for visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
- Monitor the schedule and coordinate patient movement between front-of-house and back-of-house teams to maintain clinic flow.
- Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping complete follow-up items in a timely manner.
- Perform phlebotomy and specimen collection as needed, following clinical guidelines and safety standards.
- Prepare, clean, disinfect, and restock exam rooms; manage supplies, check expiration dates, autoclave equipment, and order supplies as needed.
- Capture relevant patient preferences, needs, and context to support individualized care.
- Attend company and team off-sites as required.
Benefits
- Medical, dental, and vision benefits, if applicable.
- Paid time off, sick leave, and holidays, if applicable.
- Professional development support.
- Other role-specific benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
