Poseidon Spa Massage Therapist Lead

Arch Amenities Group•Saint Augustine, FL

About The Position

The Massage Therapist Lead provides professional, personalized massage services to promote clients’ relaxation, stress relief, health, and wellness. The role requires proficiency in a variety of massage techniques and a commitment to exceptional guest experiences in a clean, safe, and welcoming environment. The lead may help oversee massage therapists at the location and may assist with managerial tasks such as scheduling, coaching, and training. The position is based in a spa, clinic, or wellness center and may involve exposure to oils, lotions, and low lighting. Evening, weekend, and holiday hours may be required depending on client scheduling. The role is non-exempt. Arch Amenities Group is an equal opportunity employer and will provide reasonable accommodation to qualified individuals with disabilities, absent undue hardship.

Requirements

  • High school diploma or equivalent.
  • Graduate of an accredited massage therapy program.
  • Valid state massage therapy license and/or certification.
  • Proficiency in a range of massage techniques and therapies.
  • Strong customer service and interpersonal communication skills.
  • Ability to assess client needs and customize services accordingly.
  • Commitment to professionalism, confidentiality, and ethical conduct.
  • Ability to stand for extended periods and perform physical work, including bending, lifting, and repetitive hand and arm movements.
  • Ability to lift up to 25 pounds.

Nice To Haves

  • One to two years of hands-on experience is preferred; recent graduates may be considered depending on the role and training.

Responsibilities

  • Perform massage techniques such as Swedish, deep tissue, and sports massage, selecting modalities based on client needs and preferences.
  • Conduct client consultations to understand wellness goals and tailor treatments.
  • Maintain cleanliness and sanitation of work areas and treatment rooms in accordance with health and safety standards.
  • Keep accurate records of services and client preferences for future visits.
  • Maintain a professional and courteous manner to create a relaxing and respectful environment.
  • Recommend additional treatments or wellness products based on client needs.
  • Follow appointment schedules and manage time effectively to avoid delays.
  • Stay current with industry trends, continuing education, and licensure requirements.
  • Follow facility policies, procedures, and confidentiality guidelines.
  • Help oversee massage therapists at the location and, as requested, assist with scheduling, coaching, and training.
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