Marshall

ClubCorp•Peachtree City, GA

About The Position

The Marshall provides professional, exceptional customer service to members and guests on the golf course. The role enforces club rules concerning golf etiquette and play with a balance of courtesy and authority, helps maintain a smooth pace of play, and supports a positive experience for all players. The Marshall reports to the Head Golf Professional and collaborates with other golf operations staff to support club operations and service standards.

Requirements

Ability to walk long distances and carry heavy bags of up to 75 lbs. for extended periods.
Strong communication skills and ability to interact effectively with members, guests, and staff.
Excellent knowledge of golf etiquette, rules, and best practices.
Positive attitude and commitment to outstanding service.
High attention to detail and reliability.
Ability to meet attendance requirements in the weekly schedule.
Flexibility to work additional hours as needed to meet position deadlines.
Availability to work weekends and/or holidays as required.

Nice To Haves

Prior experience in a similar role or extensive knowledge of golf.

Responsibilities

Advise members and guests on golf course etiquette, assist with lost balls, and provide rides upon request.
Inform members and guests about club offerings, features, events, and golf shop specials.
Maintain a scheduled presence on the course and coordinate with starters or other golf operations staff to report incidents or issues requiring attention.
Enforce golf course rules consistently and address violations professionally and courteously.
Repair ball marks when possible, fill divots with topsoil, pick up loose items, and straighten cart guidance ropes and supports.
Collaborate with outside services, range attendants, cart attendants, and other golf operations staff to provide efficient service.
Complete daily duties in assigned areas to club standards and Star Service FOCUS expectations, including keeping the course free of trash, restocking supplies, and maintaining tidy signage.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Take initiative in personal and professional growth and maintain required role-related certifications.
Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.