Marketplace Experience Designer

Patagonia•Ventura, IA

7d•$92,300 - $105,300•Hybrid

About The Position

As the Marketplace Experience Designer, you apply established 2D and 3D design practices to create thoughtful, customer-centered marketplace experiences—translating brand, campaign, and product storytelling into physical environments. You work proactively, balancing spatial design thinking, brand systems, and production realities to deliver clear, scalable, and well-executed solutions across a range of retail and wholesale contexts, including retail stores, wholesale environments, shop-in-shops, tradeshow booths, and event activations. You operate with growing autonomy, developing customer-centered experiences across both 2D and 3D environments. You apply established brand systems and spatial design principles to solve moderately complex design challenges—often with limited precedent—by considering space, customer flow, campaign intent, and production constraints. You collaborate effectively across functions, communicate design intent with clarity, and contribute to strong alignment and successful execution.

Requirements

5+ years of professional design experience in retail, environmental, brand, or experiential design
Advanced proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign)
Working knowledge of 3D tools such as SketchUp or similar platforms
Strong foundation in graphic design (2D), with applied understanding of spatial and 3D design principles
Demonstrated experience designing for physical environments such as retail stores, events, or exhibitions
Proven ability to think in systems and develop scalable toolkits, templates, and frameworks that support consistent execution
Strong command of brand storytelling, including typography, layout, and visual hierarchy
Experience collaborating with cross-functional teams and external production or fabrication partners
Working knowledge of materials, fabrication, and production processes is a plus
Solid project management skills, with experience balancing multiple projects and timelines

Nice To Haves

A thoughtful, customer-centered designer who cares deeply about how physical environments shape experience and storytelling
A strong collaborator who builds trust across teams and works effectively with cross-functional partners and external vendors
A clear communicator who can articulate ideas, decisions, and tradeoffs in a way that brings others along
A systems thinker who naturally sees patterns and creates consistency and scalability in your approach
Comfortable working independently and navigating ambiguity, especially when there is limited precedent or direction
Solutions-oriented and resourceful, using sound judgment and creative problem-solving to work through constraints
Detail-oriented and organized, able to manage multiple priorities while maintaining quality and follow-through
Open and receptive to feedback, contributing to a team environment grounded in shared ownership and continuous improvement
Grounded in Patagonia’s mission, bringing care and intention to work that reflects environmental and social responsibility

Responsibilities

Design and execute seasonal campaign experiences across retail and wholesale environments, including windows, in-store storytelling, and product education
Translate brand and campaign concepts into clear, engaging physical experiences that guide customers through the space
Create cohesive 2D and 3D design solutions, including signage, graphics, spatial layouts, and environmental storytelling elements
Apply strong brand storytelling principles—bringing clarity to typography, layout, and visual hierarchy across all touchpoints
Develop scalable toolkits, templates, and guidelines that enable consistent execution across regions, store formats, and partners
Use a systems-thinking approach to ensure design solutions are adaptable, repeatable, and easy to implement
Contribute to evergreen and always-on brand communication, maintaining consistency and clarity in-store
Design for retail events, store openings, and community-led moments, including localized and bespoke storytelling
Collaborate closely with cross-functional partners across Retail, Wholesale, Visual Merchandising, Marketing, Creative, and Production, as well as external vendors
Ensure alignment between physical and digital experiences, contributing to a cohesive omnichannel ecosystem
Contribute to the evolution of marketplace design systems, processes, and documentation (guides, playbooks, frameworks)
Create production-ready files using Figma and Adobe Creative Suite, and partner with production teams to ensure quality, feasibility, and executional integrity
Manage multiple projects of varying scope, balancing priorities, timelines, and quality
Ensure all work reflects Patagonia’s values, brand standards, and commitment to environmental and social responsibility