User Experience Designer

University of Toronto • Toronto, ON

20h • Onsite

About The Position

The University of Toronto Scarborough (UTSC) is seeking a User Experience Designer to join Information & Instructional Technology Services (IITS). IITS provides technological leadership and support for the campus's academic and administrative operations, working closely with faculty, staff, and students. This role is an opportunity to contribute to a diverse and innovative campus environment. The University of Toronto Scarborough is committed to strategically and proactively promoting diversity and strongly encourages candidates from Black, Indigenous, and other Racialized communities to apply.

Requirements

• Bachelor's Degree in Computer Science, Design, Human-computer interaction or equivalent or acceptable combination of equivalent education and experience with application development.
• Minimum five years of related experience in user experience research, design and/or directly related roles
• Knowledge and proven experience with HTML, CSS and Javascript
• Excellent knowledge of web design standards and usability factors
• Proven experience with prototyping and UX testing tools
• Excellent knowledge of designing and conducting user experience testing and content through a variety of methods for a diverse audience
• Proven experience in analyzing User Experience feedback and translating into actionable tasks
• Proven experience analyzing traffic, user metrics and feedback to recommending actionable success metric targets
• Experience in establishing measurable success metrics
• Proven experience in conducting design review and evaluation sessions (both pre- and post- implementation), analysis and providing recommendations for changes
• Proven experience in developing and maintaining accessible documentation
• Excellent problem solving skills
• Demonstrated initiative, creativity and desire for excellent customer service and innovation
• Excellent communication skills (both written and verbal) to a diverse audience
• Experience leading team discussions and demonstrating a collaborative approach to problem solving
• Excellent time management and organizational skills with the ability to work independently and efficiently in a busy environment with shifting priorities
• Strong attention to detail
• Applicants are also expected to show evidence of a commitment to equity, diversity ,inclusion, and the promotion of respectful and collegial learning and working environment

Nice To Haves

• Good project management experience and skills

Responsibilities

• Conducting usability testing for web applications
• Analyzing programming solutions to ensure compliance with best practices and industry standards
• Developing and maintaining standards and styles for visual and interface design of digital platforms
• Analyzing, recommending and designing technical solutions for highly complex IT problems
• Leading and planning IT projects
• Developing project schedules including milestones, critical path, timelines, deliverables and reporting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level