Marketplace Compliance Administrator 12 Month FTC

Kingfisher

10d•Hybrid

About The Position

Acting as a key member of the Marketplace Legal Compliance Team in the pre- and post-live monitoring of products listed on our marketplace along with ensuring processes are maintained and followed and IT systems correctly utilised.

Requirements

Experience in a retail/digital/commercial environment
Microsoft Office experience
Aptitude for swiftly learning other software applications, e.g Salesforce
Attention to detail
Able and comfortable with working autonomously as necessary
Capable of working to tight deadlines
Willingness and curiosity to engage in understanding Marketplace and associated compliance
Strong interpersonal skills
Maturity of attitude and not be afraid to email or pick up the phone.
Proactive self-starter.

Responsibilities

Undertaking the administrative functions for onboarding products including receiving, logging and distributing compliance documentation
Engaging with merchants to request further documentation or answer queries in relation to the onboarding process
Working with the Marketplace team to ensure merchants are able to swiftly and efficiently list their products
Where appropriate, engaging with merchants in respect of products which are unable to be listed following assessment, including reviewing output from a suite of AI tools
Engaging in post live monitoring of products sold on the marketplace and taking appropriate action on relevant products or referring for action by another member of the team
Having a key role in logging issues received from across the business, liaising where possible or directing to an appropriate team member
Engaging in subject-specific monitoring of the marketplace
Maintaining and, where appropriate, updating the various procedures and processes
Assisting the team and Legal Compliance Manager on other ad-hoc matters as appropriate.