Marketing & Volunteer Coordinator

YWCA Utah • Salt Lake City, UT

8d • Onsite

About The Position

The Marketing & Volunteer Coordinator supports YWCA Utah’s public presence and community engagement by managing day-to-day marketing and communications activities alongside the recruitment, coordination, and stewardship of our volunteer programs. This role is a natural connector—bridging the organization’s mission with the broader community through compelling storytelling, consistent digital presence, and meaningful volunteer experiences. The ideal candidate is organized, creative, and energized by working with people.

Requirements

• 1–3 years of experience in marketing, communications, volunteer coordination, or a related field.
• Strong written communication skills with an ability to tailor messaging for different audiences and platforms.
• Comfortable managing social media platforms and email marketing tools.
• Highly organized with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency with Microsoft Office Suite; comfort learning new software and database systems.
• Genuine commitment to YWCA Utah’s mission and values around racial and gender equity.

Nice To Haves

• Experience with volunteer management software or CRM
• Familiarity with website content management systems
• Background in nonprofit communications or community engagement.
• Graphic design, photography, or multimedia skills are a plus but not required—we outsource specialized design work

Responsibilities

• Manage YWCA Utah’s social media presence across platforms, including content creation, scheduling, and community engagement.
• Draft and distribute email communications to community members, volunteers, and general audiences in coordination with the Donor Engagement Manager, who retains ownership of donor-facing fundraising communications.
• Maintain and update website content to ensure accuracy and alignment with current programs and events.
• Ensure marketing materials—print and digital—are current, on-brand, and available for staff use.
• Coordinate with external vendors for graphic design and video production needs as needed.
• Support event promotion and community outreach efforts for fundraising and stewardship events.
• Recruit, screen, onboard, and schedule volunteers for YWCA Utah programs and events, including our major volunteer event.
• Serve as the primary point of contact for individual and group volunteers throughout their engagement.
• Maintain volunteer records and track hours and outcomes in the organization’s CRM and volunteer management systems.
• Develop and distribute volunteer communications including orientations, schedules, thank-you outreach, and impact updates.
• Collaborate with the Grants and Corporate Partnerships Officer on the logistics and coordination of corporate volunteer engagements, ensuring a high-quality experience for corporate partners.
• Continuously improve volunteer recruitment strategies and retention practices to grow and diversify the volunteer base.
• Lead and implement Candy Cane Lane, our most significant volunteer engagement opportunity, in collaboration with our program teams.
• Identify and respond to community engagement opportunities.
• Provide marketing and logistical support for YWCA Utah’s major fundraising event and stewardship events, in coordination with the Donor Engagement Manager.
• Coordinate volunteer staffing for events, including recruitment, scheduling, and day-of management.
• Support event communications including promotional content, RSVPs, and follow-up outreach.

Benefits

• Paid parental leave (16 weeks after 12 months of employment)
• Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
• Health, dental, vision, voluntary life, accident, and hospital indemnity insurance eligibility for employees, partners, and dependents
• 15 paid holidays
• Employer retirement contribution of up to 10.5% of gross annual salary when eligible
• Professional development with internal and external training opportunities
• Free Employee Assistance Program providing counseling options to employees, partners, and dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed