Volunteer Coordinator

The Navigators•Colorado Springs, CO

1d•Onsite

About The Position

The Volunteer Coordinator serves The Navigators by advancing the Gospel of Jesus and His kingdom through spiritual generations of laborers. This position provides coordinating and administrative support to the Glen Eyrie and Eagle Lake volunteers. The role involves processing applications, coordinating interviews, maintaining databases, communicating with volunteers, and managing various administrative tasks. Additionally, the coordinator will assist in departmental marketing, coordinate specific events like the Madrigal Christmas event, and manage housing and meal arrangements for volunteers. A significant portion of the role also involves direct volunteer support, including assigning volunteers to meet departmental needs and maintaining a welcoming environment in the volunteer lounge. The position also requires participation in organizational development events and administrative processes.

Requirements

Belief in and adherence to the Statement of Faith and Mission of The Navigators.
Strong organization & time management skills with an emphasis on customer service.
Proficiency with Microsoft Office required.
Excellent interpersonal and communication skills including verbal & written, to create understanding and build strong working relationships required.
HS Diploma or GED equivalent required.

Nice To Haves

At least 3 years of experience in administrative or volunteer coordinating role preferred.

Responsibilities

Processes volunteer applications and coordinates volunteer interviews, including scheduling, orientations, and reference checks.
Maintains the volunteer database and creates, manages, and organizes office files.
Composes and sends communications to volunteers.
Receives, handles, and transfers phone calls, emails, and messages within the department promptly and courteously.
Processes and responds to requests for information efficiently and timely.
Enters volunteer hours into the database and compiles monthly hours reports.
Schedules educational tours.
Assists in departmental marketing by updating the department website and promotional materials.
Coordinates the Madrigal (Glen Eyrie Christmas event) volunteer application and scheduling process.
Assists in coordination of GSP housing and meals.
Schedules events such as SOWER breakfasts, appreciation luncheons, trainings, and recruitment events.
Performs administrative functions relating to on-campus housing for staff and volunteers.
Coordinates requests for volunteers from Glen Eyrie and Eagle Lake Camp Departments and assists in assigning volunteers to meet needs.
Stocks and maintains snacks and drinks for the volunteer lounge.
Creates a positive and welcoming environment for all volunteers, guests, and staff.
Assists with service exchange groups by coordinating safety briefings and delivering water/snacks.
Participates in Navigators’ on-site learning and development events, Cultural Development and Diversity trainings, or other non-Navigator developmental events as appropriate.
Participates in annual processes, such as the organizational Plan and Progress Review (PPR), Engagement Survey, Reaffirmation of the Navigators Code of Conduct, Calling-Core Values-Vision, Statement of Faith, Driver’s Authorization, and other releases as required.
Submits time worked on a weekly basis through the Workday Time Tracking system.
Performs other job-related duties as assigned.