Marketing & Volunteer Coordinator

YWCA Utah • Salt Lake City, UT

7d • Onsite

About The Position

YWCA Utah is seeking a Marketing & Volunteer Coordinator to support the organization's public presence and community engagement. This role involves managing day-to-day marketing and communications activities, as well as recruiting, coordinating, and stewarding volunteers. The position acts as a bridge between the organization's mission and the community through storytelling, digital presence, and volunteer experiences. The ideal candidate is organized, creative, and enjoys working with people.

Requirements

• 1–3 years of experience in marketing, communications, volunteer coordination, or a related field.
• Strong written communication skills with an ability to tailor messaging for different audiences and platforms.
• Comfortable managing social media platforms and email marketing tools.
• Highly organized with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency with Microsoft Office Suite; comfort learning new software and database systems.
• Genuine commitment to YWCA Utah’s mission and values around racial and gender equity.

Nice To Haves

• Experience with volunteer management software or CRM
• Familiarity with website content management systems
• Background in nonprofit communications or community engagement.
• Graphic design, photography, or multimedia skills are a plus but not required—we outsource specialized design work

Responsibilities

• Manage YWCA Utah’s social media presence across platforms, including content creation, scheduling, and community engagement.
• Draft and distribute email communications to community members, volunteers, and general audiences.
• Maintain and update website content to ensure accuracy and alignment with current programs and events.
• Ensure marketing materials—print and digital—are current, on-brand, and available for staff use.
• Coordinate with external vendors for graphic design and video production needs as needed.
• Support event promotion and community outreach efforts for fundraising and stewardship events.
• Recruit, screen, onboard, and schedule volunteers for YWCA Utah programs and events, including our major volunteer event.
• Serve as the primary point of contact for individual and group volunteers throughout their engagement.
• Maintain volunteer records and track hours and outcomes in the organization’s CRM and volunteer management systems.
• Develop and distribute volunteer communications including orientations, schedules, thank-you outreach, and impact updates.
• Collaborate with the Grants and Corporate Partnerships Officer on the logistics and coordination of corporate volunteer engagements.
• Continuously improve volunteer recruitment strategies and retention practices to grow and diversify the volunteer base.
• Lead and implement Candy Cane Lane, our most significant volunteer engagement opportunity, in collaboration with our program teams.
• Identify and respond to community engagement opportunities.
• Provide marketing and logistical support for YWCA Utah’s major fundraising event and stewardship events.
• Coordinate volunteer staffing for events, including recruitment, scheduling, and day-of management.
• Support event communications including promotional content, RSVPs, and follow-up outreach.

Benefits

• Paid parental leave (16 weeks after 12 months of employment)
• Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
• Health, dental, vision, voluntary life, accident, and hospital indemnity insurance eligibility for employees, partners, and dependents
• 15 paid holidays
• Employer retirement contribution of up to 10.5% of gross annual salary when eligible
• Professional development with internal and external training opportunities
• Free Employee Assistance Program providing counseling options to employees, partners, and dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed