About The Position

Stripe is a financial infrastructure platform used by businesses to accept payments, grow revenue, and pursue new business opportunities. Its mission is to increase the GDP of the internet. The Marketing Strategy & Operations team drives organizational effectiveness and leads transformational programs across Marketing, Self-serve, Startup, and Sales Development. The team develops processes and conditions that support high performance and help Stripe scale with focus and discipline. It partners with the CMO and Marketing and Sales Development leadership to define strategy, lead operational planning, and oversee execution of global programs. In this role, you will work with the CMO and marketing leadership to develop and execute strategic and operating plans, establish measurable objectives, and run business operating rhythms. You will use data and automation to improve reporting and decision-making, lead high-impact strategic programs, and partner with senior leaders across the company to address complex scaling challenges and inform long-term strategy.

Requirements

  • At least 10 years of experience in consulting, strategy and operations, business operations, product strategy, product management, or similar roles, with exposure to both business and technical skills.
  • Experience working in highly cross-functional settings and in roles spanning strategy, analysis, and operations in a fast-paced environment.
  • Critical and first-principles thinking, including the ability to focus on the most important questions.
  • Strong interest and ability in analyzing data to diagnose business issues and solve problems.
  • Excellent written and verbal communication skills, including the ability to communicate with leaders across product, engineering, analytics, sales, and partnerships.
  • Ability to execute with minimal guidance and a high degree of ambiguity.

Nice To Haves

  • Experience in payments, finance, fintech, or high-growth technology companies.
  • Experience working directly with C-level executives and their direct reports.
  • Background in marketing.
  • Experience navigating large data sets and/or SQL.

Responsibilities

  • Drive the annual strategic and operating plans with the CMO and marketing leadership, defining priorities, plans, and resource allocation.
  • Define critical OKRs that create transparent, data-driven accountability for delivering the strategy to Stripe leadership.
  • Lead an agile, automated, data-driven reporting process and tool for managing OKRs.
  • Run core business rhythms on behalf of the CMO to direct attention, inspection, and strategic guidance.
  • Lead Marketing and Sales Development content for monthly and quarterly business reviews in partnership with Finance, GTM, and Corporate Operations.
  • Use data to tell a compelling story and align stakeholders on successes and areas needing focus.
  • Apply an AI-first approach to automate marketing reporting.
  • Independently scope and lead strategic programs addressing high-impact problems, developing frameworks, aligning stakeholders, and ensuring measurable outcomes.
  • Bring clarity to ambiguous and complex situations, extract insights, resolve issues, and empower teams to make decisions.
  • Conduct analysis and research to inform Stripe’s overall strategy and long-term decisions.
  • Work with senior leaders and cross-functional partners to accelerate progress, solve scaling initiatives, and incubate new programs.
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