Leasing Consultant - Wentworth Park

Gallery Residential•Port Wentworth, GA

About The Position

The Marketing Representative coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. It also works with on-site team members to improve resident and prospect journeys, applies innovative solutions to community needs, represents company values in interactions with residents and stakeholders, manages projects and change initiatives, and participates in community and industry activities. The position is scheduled for 40 hours in a regular work week. Site hours vary; typical hours are Monday through Friday, 9:00 a.m. to 6:00 p.m., Saturday, 10:00 a.m. to 5:00 p.m., and Sunday, 1:00 p.m. to 5:00 p.m. Weekend work is required when scheduled. Routine local travel may be required for training, market research, or other work-related needs. The role has no supervisory responsibilities.

Requirements

Relevant employment history demonstrating sales, marketing, internet, and customer-service experience sufficient to resolve customer complaints and complete financial records, documents, and reports.
Ability to read, write, and communicate effectively, including comprehending and completing legal documents, explaining apartment features, answering questions, and writing routine reports and correspondence.
Math skills sufficient to perform basic arithmetic and calculate percentages for financial records, budgets, and fiscal reports.
Ability to generate leads, present and sell, qualify prospects, and close sales; apply instructions and solve problems involving several concrete variables in standardized situations.
Proficiency in word processing, property-management applications, and spreadsheet programs; proficiency using the internet, search engines, websites, and online marketing and advertising tools.
Current valid driver’s license.
Ability to work weekends when scheduled and meet predictable attendance and punctuality expectations.
Ability to work in a stressful environment and interact peacefully with coworkers and residents.
Ability to access all interior and exterior areas of the property and amenities, walk extended distances, navigate stairs to multiple levels, and operate golf carts at properties where they are used.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Physical ability to use hands for handling and typing; talk and hear; and frequently stand, walk, reach, climb, stoop, and squat.

Nice To Haves

Industry certifications are appreciated.
Experience with Yardi property-management applications is preferred.

Responsibilities

Conduct in-person sales and leasing activities, including greeting and qualifying prospects, giving property tours, processing applications, conducting credit and criminal-background checks, preparing lease and move-in documents, and facilitating move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans to sustain occupancy; and follow policies on concessions, specials, and other occupancy programs.
Plan and execute off-site marketing to generate property traffic, including resident-referral and employer-outreach programs, internet marketing, and property-specific campaigns.
Use property-management software to track apartment availability and leasing activity, manage resident and prospect data, and record demographic information.
Maintain show-quality standards by inspecting marketing areas and tour routes, communicating upkeep needs, merchandising model units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Carry out lease-renewal activities, including preparing and delivering renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns, resolve problems, and document or route requests to appropriate individuals.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
Participate in community and industry activities that support professional development and company goals.
Meet attendance, punctuality, and physical requirements and perform essential job functions independently.