Leasing Consultant (Woodland Park)

Block Multifamily Group•Rogers, AR

2d•$16 - $19

About The Position

The Leasing Consultant drives occupancy and revenue growth through a customer-focused leasing experience while supporting the property’s brand presence, digital marketing, and resident engagement initiatives. The role combines sales, marketing, and customer experience to help create a high-performing, community-driven environment. The position is based at BMG-AR_Woodland Park in Rogers, Arkansas, is full-time, and has a day shift with weekend work.

Requirements

Strong customer service and sales skills.
Excellent written and verbal communication skills.
Comfort using property management systems and digital platforms.
Ability to multitask in a fast-paced environment.
Valid driver’s license and reliable transportation.
Ability to operate property equipment and vehicles, including golf carts where applicable.
Weekend availability is required at most properties.
Ability to perform role-related physical tasks, which may include moving throughout the property, touring apartment homes, and accessing various community areas, with or without reasonable accommodation.

Nice To Haves

Yardi experience preferred.

Responsibilities

Deliver a consultative leasing experience from initial inquiry through move-in, building relationships and converting prospects.
Respond to and manage prospect traffic by phone, email, chat, social media, and in person.
Conduct property tours tailored to prospects’ needs and lifestyle preferences.
Maintain accurate prospect and leasing data in property management and CRM systems.
Work toward leasing, occupancy, and retention goals.
Stay informed about market trends, competitor pricing, and local demographics.
Process applications, lease agreements, renewals, and move-in documentation.
Maintain accurate records of traffic, leasing activity, and reports.
Inspect model units, vacant units, and community spaces to ensure readiness and curb appeal.
Ensure compliance with Fair Housing laws, company policies, and local regulations.
Manage the property’s social media platforms, including Instagram and Facebook.
Create and post engaging content such as photos, videos, reels, and community updates.
Monitor and professionally respond to online reviews and reputation platforms in a timely manner.
Support marketing campaigns and outreach strategies to drive traffic.
Shop and monitor competitor properties, including their digital presence.
Assist with planning, coordinating, and executing resident events and community engagement activities.
Support resident retention initiatives by building relationships that promote satisfaction and renewals.
Represent the community brand at events and outreach opportunities.
Complete required training and participate in ongoing professional development.
Assist with office operations and support the community leadership team as needed.

Benefits

401(k) with company match
Medical, dental, and vision insurance
Company-paid life insurance
Employee Assistance Program (EAP) for the employee and household
Generous PTO plan with flexible use for vacation, sick time, and personal needs
Paid holidays and early close days throughout the year
Birthday time off
Parental leave
Ongoing training and development opportunities, including support for relevant industry certifications
Apartment rental discount