Database Marketing Project Coordinator-H

Caesars Entertainment•Maricopa, AZ

About The Position

The Marketing Project Coordinator supports Database Marketing, Advertising, and Design teams by coordinating projects, maintaining accurate documentation, and helping deliver creative assets that meet brand standards. The role provides administrative and project support, assists with direct mail and digital marketing activities, and coordinates with internal departments and external vendors to support smooth project execution. The coordinator maintains training and procedure manuals, responds to guest inquiries and interdepartmental requests, investigates patron database accounts, and updates records for restricted patrons. The role also manages purchase and capital requisitions, proofreads marketing materials, and tracks project timelines in the Production Schedule while communicating status to the manager. The coordinator recommends process improvements, maintains confidentiality, follows company policies and service standards, and performs other general and administrative tasks as assigned by the Direct Mail and Advertising Manager. This position operates in a 24/7, year-round environment and requires a non-traditional schedule, including availability for evenings, weekends, and holidays. Work may take place indoors and outdoors, in noisy environments where smoking is permitted, and may involve extended periods of standing and walking. Reasonable accommodations are available for physical requirements.

Requirements

Associate’s degree in marketing, communications, or a related field, or equivalent experience.
1–2 years of experience in marketing coordination or administrative support.
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite.
Ability to manage multiple projects and meet deadlines.
Familiarity with marketing processes and creative workflows.
Project coordination and time management skills.
Proofreading and quality assurance skills.
Strong interpersonal and collaboration skills.
Problem-solving and process improvement mindset.
Ability to communicate effectively by phone and email in a fast-paced environment.
Ability to respond promptly to visual and auditory cues.
Ability to provide courteous, professional guest interactions and maintain a positive attitude.
Ability to collaborate effectively with team members and work independently when needed.
Ability to remain calm and make sound decisions under pressure.
Proficiency in English for communication and documentation.
Ability to observe and recall details accurately for reporting purposes.
Availability for a non-traditional schedule, including evenings, weekends, and holidays.

Nice To Haves

Experience with project management tools.

Responsibilities

Maintain department training and procedure manuals, excluding job-specific training.
Coordinate responses to guest inquiries and interdepartmental requests.
Investigate patron database accounts and update records for restricted patrons.
Prepare and manage purchase and capital requisitions.
Provide administrative and project support to Database Marketing, Advertising, and Design teams.
Assist with direct mail and digital marketing tasks, including automated emails, batch redemptions, and offer setups.
Proofread marketing materials, including direct mail, emails, advertisements, and artwork, for accuracy and brand consistency.
Track and update project timelines in the Production Schedule and communicate status to the manager.
Collaborate with internal departments and external vendors, including PR, advertising agencies, and printers, to support project execution and brand alignment.
Recommend process improvements to enhance accuracy, speed, and accountability.
Maintain confidentiality of sensitive data and adhere to company policies.
Deliver exceptional guest service and support company service standards.
Act as a role model to other employees and represent Harrah’s positively.
Perform other general and administrative tasks as assigned by the Direct Mail and Advertising Manager.