Marketing Production Specialist
About The Position
The Marketing Production Specialist supports the execution and delivery of member-facing marketing communications and materials. The role administers statement communications, produces marketing collateral, manages creative assets, coordinates vendors, and performs quality assurance to ensure communications are accurate, compliant, timely, and consistent with Credit Union brand standards. The specialist works with internal stakeholders and external partners to improve operational efficiency, maintain brand consistency, and support successful marketing initiatives. The position requires a bachelor's degree in Marketing, Graphic Design, Communications, Business, or a related field, or an equivalent combination of education and experience, and two years of experience in marketing, marketing production, graphic design, communications, project coordination, or a related field. The role is hybrid and includes limited travel to Credit Union locations as needed.
Requirements
- Bachelor's degree in Marketing, Graphic Design, Communications, Business, or a related field, or an equivalent combination of education and experience.
- Two years of experience in marketing, marketing production, graphic design, communications, project coordination, or a related field.
- Working knowledge of graphic design principles, print and digital production, and brand management practices.
- Proficiency with Adobe Creative Cloud, Figma, Microsoft 365, and other applicable marketing tools.
- Strong organizational, project management, and time management skills.
- Exceptional attention to detail and commitment to quality.
- Strong written, verbal, and interpersonal communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to build effective working relationships with internal stakeholders, vendors, and business partners.
- Ability to analyze issues, exercise sound judgment, and recommend practical solutions.
- Ability to maintain confidentiality and manage sensitive information appropriately.
Nice To Haves
- Experience producing marketing materials and coordinating projects involving multiple stakeholders.
- Experience in financial services or a regulated industry.
Responsibilities
- Administer member statement communications, including statement messages, inserts, notices, and related content.
- Coordinate statement communication requests from intake through implementation, including gathering requirements, scheduling, testing, approvals, and vendor coordination.
- Produce, update, and distribute marketing materials such as print collateral, digital assets, signage, presentations, advertisements, social media, and promotional materials.
- Adapt approved creative concepts and templates for different channels, audiences, and business needs.
- Prepare production-ready files and coordinate reviews, approvals, and distribution of marketing materials.
- Maintain marketing asset libraries, templates, logos, photography, and shared brand resources.
- Apply brand standards and perform quality assurance reviews for accuracy, consistency, compliance, and adherence to brand guidelines.
- Coordinate with print, fulfillment, statement, promotional product, and other marketing vendors on estimates, specifications, production schedules, proofs, and delivery.
- Support organizational projects by coordinating marketing deliverables, timelines, resources, and stakeholder communication.
- Maintain documentation, workflows, calendars, and approval processes related to statement communications and other assigned marketing functions.
- Track projects and deliverables and communicate status, priorities, risks, and completion milestones as appropriate.
- Assist with marketing workflow administration, project tracking, reporting, and departmental process improvement.
- Develop and maintain working relationships with internal stakeholders, business partners, and external vendors.
- Support departmental and organizational objectives through collaboration, operational excellence, and effective execution of assigned responsibilities.
- Adhere to federal and state laws and regulations applicable to the credit union, including Bank Secrecy Act and OFAC requirements.
- Perform additional duties and responsibilities as assigned.
Benefits
- Competitive benefits package
- Pay-for-performance compensation program including bonuses for all employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
