Marketing Operations Specialist

Arch•New York, NY

2d•Onsite

About The Position

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. We are hiring a Marketing Operations Specialist to join our growing team. In this role, you’ll play a key role in supporting our Marketing team by owning and optimizing our marketing tech stack, driving campaign execution, and delivering actionable insights across the funnel. This role sits at the center of Marketing, Sales, and RevOps – partnering closely with the Head of Marketing, CRO, and RevOps to power an efficient, data-driven GTM engine. If you enjoy living inside tools, building systems that scale, and turning data into decisions, this role is for you.

Requirements

4 - 6 years of experience in Marketing Operations, Growth, or a similar role
Deep hands-on experience with HubSpot and Outreach
Proven track record of running and optimizing marketing campaigns end-to-end
Strong analytical mindset - comfortable owning metrics, reporting, and performance tracking
Experience working cross-functionally with Marketing, Sales/BDR, and RevOps teams
Ability to thrive in a fast-paced environment (startup or high-growth experience is a plus, especially Series B or similar stage)
Eagerness to learn, contribute, and thrive in a fast-paced environment
A proactive, “roll-up-your-sleeves” attitude – you enjoy taking initiative and wearing multiple hats

Responsibilities

Own onboarding, implementation, and ongoing optimization of the marketing tech stack – primarily HubSpot and Outreach
Build and maintain dashboards and reporting for key marketing metrics (MQOs, conversion rates, campaign performance, funnel metrics)
Manage campaign infrastructure, workflows, automation, and CMS within HubSpot
Build, launch, and manage multi-channel marketing campaigns in partnership with the Marketing and Business Development teams
Continuously analyze campaign performance and optimize for conversion and pipeline impact
Support target account list development and define target addressable markets
Ensure systems are fully integrated, scalable, and operating as a “well-oiled machine”
Help align marketing efforts with revenue goals and sales priorities