Marketing Operations Manager - UCAN (Live)

Netflix•Los Angeles, CA

8d•$191,000 - $314,000

About The Position

Netflix is seeking an experienced Marketing Operations Manager to join its UCAN Marketing Operations & Production team and oversee title-level campaign production, creative operations, and project management across the UCAN Live slate. The team serves as a center of excellence for creative operations, cross-functional project management, and marketing production, partnering with Marketing, Communications, and Product groups. The role manages end-to-end campaign project management, promotional-asset production budgets, and collaboration with creative, media, social, publicity, and other cross-functional teams. The successful candidate will be nimble, solutions-oriented, entrepreneurial, and skilled in creative operations, able to balance global and local stakeholder priorities while ensuring assets are delivered on time and within budget.

Requirements

At least 8 years of creative project management and creative production experience, preferably at an entertainment studio, network, or agency.
Expert knowledge of marketing campaign and localization workflows, including the creative and production processes for video, print/out-of-home, and digital materials.
Fluency in video and digital types and formats, with an understanding of asset management, servicing, and advertising trafficking fundamentals.
Proven track record of project management for high-profile global campaigns.
Knowledge of the evolving advertising landscape.
Experience managing a high volume of creative and campaign types with geographically dispersed teams.
Strategic thought partner and strong team player.

Responsibilities

Oversee a slate of Netflix UCAN titles and manage end-to-end campaign operations, including production budgets, creative development operations, asset planning and production, and campaign fulfillment and delivery.
Budget and track spending for UCAN title marketing launches throughout the campaign lifecycle, from long-lead planning and creative development through delivery.
Define and manage campaign milestones, including creative development timelines, creative review timing, stakeholder deadlines, production due dates, and asset rollout backout timings.
Manage creative agency onboarding and ensure MSAs, NDAs, and SOWs are accounted for.
Track creative agency deliverables against SOWs and escalate potential lock-date delays and production budget overages to primary stakeholders.
Identify and eliminate time-sensitive bottlenecks and advise on delivery and budget risks to support high-quality creative production at high velocity.
Lead cross-functional communications and workflows, ensuring effective campaign information exchange and global dissemination of milestones, assets, and deliverables.
Partner with operational producers responsible for finishing, localization, and trafficking of promotional materials, including online and offline AV, key art, out-of-home, digital, and social creative assets.
Proactively address, de-escalate, and resolve day-to-day creative development and production challenges, anticipate roadblocks, and maintain project momentum and cross-functional alignment.
Use data to inform production best practices and eliminate inefficiencies in operational pipelines.