Senior Manager, Accounts Payable (UCAN)

Netflix•Los Angeles, CA

3d•$200,000 - $350,000•Onsite

About The Position

Netflix is seeking a Senior Manager of Accounts Payable to lead its Americas AP team within Finance Procurement Operations. The role oversees end-to-end invoice processing, invoice resolution and dispute management, and payments across UCAN and LATAM entities in approximately eight countries. The Americas AP team is distributed across Los Gatos, Los Angeles, and São Paulo. The position also partners with AP leaders in other regions to establish a global, cross-regional coverage and business continuity model, and helps shape the AP organization’s strategic direction while managing relationships with internal and external stakeholders. The role focuses on scaling the team and its workflows to ensure compliance and excellent customer service, reduce fraud and operational risk, and drive process efficiency and standardization while maintaining accuracy and protecting company resources. As Global Process Owner for Payments, the Senior Manager defines and maintains global payment practices, standards, and controls in partnership with regional AP leaders, Treasury, FinTech, and Internal Audit. The position leads and develops the Americas AP team and collaborates across functions to improve operations, adopt technology, establish metrics and service levels, and support the Center of Excellence strategy. The position is based in Netflix’s Los Gatos or Los Angeles office and reports to the Sr. Manager of Accounts Payable.

Requirements

Strong leadership skills and decision-making ability.
Effective communication and interpersonal skills for collaboration and relationship-building.
Experience presenting to different audience levels and adapting content and context accordingly.
Ability and willingness to collaborate across departments and companies to establish effective working relationships.
Ability to use metrics to measure and improve performance.
Experience working with distributed teams.
Experience guiding analysts to use data to understand key focus areas, success metrics, and opportunities.
Understanding of SOX compliance rules and guidelines, GAAP, and the procure-to-pay process.
Experience implementing process improvements and leveraging technology to streamline AP operations.
Proven track record of managing large AP teams and complex payment processes.
Ability to prioritize and manage competing tasks and demands in a fast-paced, dynamic environment.
Curiosity and passion for learning, taking calculated risks, and pivoting when appropriate.
Proficiency in Excel and PowerPoint.

Nice To Haves

Knowledge of cloud-related ERP systems.
Workday experience.

Responsibilities

Provide strategic leadership and oversight of Americas Accounts Payable, including invoice processing, invoice resolution and dispute management, and payments across UCAN and LATAM entities in approximately eight countries.
Serve as Global Process Owner for Payments, defining and maintaining global payment best practices, standards, and controls in partnership with regional AP leaders, Treasury, FinTech, and Internal Audit.
Lead, mentor, and develop the Americas AP team, including its Resolution Team Manager and AP professionals responsible for invoice support, resolution, payments, and tax compliance.
Manage hiring, onboarding, goal setting, performance management, career development, and business continuity planning for the Americas AP team.
Safeguard company assets, prevent fraud, and ensure compliance with financial regulations and policies, including SOX requirements and GAAP.
Identify, drive, and implement process improvements and automation, building scalable workflows for an expanding geographic footprint.
Drive adoption of technology advancements to scale and transform the AP organization.
Partner with regional AP leaders and leaders across Finance Procurement Operations, including Procurement Business Partners, Supplier Management, and Supplier Diversity, to align on the overall vision and strategy.
Foster a positive and inclusive team environment that encourages collaboration, accountability, continuous learning, and growth.
Collaborate with stakeholders in Engineering, Accounting, Finance, Tax, and Treasury.
Support the Sr. Manager on key initiatives, including developing and maintaining AP controls and standardization and best practices for the payables process.
Oversee the monthly AP close.
Maintain process-flow and internal-control documentation.
Support regulatory reporting, such as 1099s.
Collaborate with internal and external auditors.
Review and approve regular and out-of-cycle payment runs.
Develop, implement, and monitor performance metrics and service-level agreements.
Contribute to the successful operational design and execution of the Center of Excellence strategy.

Benefits

Comprehensive health plans.
Mental health support.
401(k) Retirement Plan with employer match.
Stock Option Program.
Disability Programs.
Health Savings and Flexible Spending Accounts.
Family-forming benefits.
Life and Serious Injury Benefits.
Paid leave of absence programs.
Full-time salaried employees are immediately entitled to flexible time off; full-time hourly employees accrue 35 days annually for vacation, holidays, and sick paid time off.