Marketing Operations Manager
About The Position
Marc Jacobs International, driven by the visionary leadership of Marc Jacobs, is seeking a highly skilled and experienced Marketing Operations Manager based in our New York City (SoHo) headquarters. The Marketing Operations Manager is the central orchestrator of the marketing team. Responsible for ensuring seamless execution of the brand calendar, maintaining department workflow, and managing the operational infrastructure that keeps campaigns on track. This individual will lead cross-functional coordination, traffics projects across all marketing workstreams, and oversee essential administrative functions including scheduling, process management, and internal communications. They are a highly organized, detail-oriented leader with a deep understanding of how marketing functions collaborate across time, teams, and regions.
Requirements
- 5–7+ years of experience in marketing operations, project management, or production coordination—preferably in fashion, luxury, or lifestyle.
- Experience managing marketing calendars and leading complex workbacks across departments.
- Proven ability to cascade information and assets across internal and global teams.
- Excellent organizational, time management, and communication skills.
- Proficiency with project management tools (e.g., Asana, Monday.com, Airtable, Smartsheet) and collaboration platforms.
- Detail-oriented, proactive, and calm under pressure.
Responsibilities
- Own the master global marketing calendar, tracking all campaign launches, deadlines, creative reviews, and key cross-functional checkpoints.
- Manage seasonal go-to-market workbacks, ensuring timely alignment across Brand, Content, Social, Commercial, and Creative.
- Lead and facilitate team-wide meetings (seasonal kickoffs, weekly team meetings, creative reviews, etc.) and manage agendas, recaps, and follow-ups.
- Serve as traffic manager across all projects, from seasonal campaigns to in-season tactical briefs, tracking inputs, approvals, and outputs across functions.
- Maintain department task trackers and ensure accountability on deliverables and deadlines.
- Monitor team bandwidth and proactively flag workflow risks, bottlenecks, or delays.
- Serve as a key communication link between the Marketing team and cross-functional partners.
- Lead the cascading of campaign plans, deliverables, and creative assets to Commercial, Retail, Regional, and Wholesale teams.
- Ensure that teams have the right materials, timelines, and context to execute campaigns consistently and on time.
- Support team operations including asset filing systems, legal clearances, and invoice coordination.
- Own team tools and platforms (e.g., airtable calendars, trackers, airtable project management), ensuring up-to-date accuracy.
- Help onboard new team members with tools, timelines, and process training.
- Maintain department asset libraries and internal coms flow.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
