Marketing Operations Coordinator

IEP MSO MANAGEMENT LLC•Farmington Hills, MI

2d•$48,000 - $53,000•Onsite

About The Position

IEP (Independent Emergency Physicians) is a local, physician-owned multi-specialty practice group committed to excellence in patient care and fostering strong connections with employees, communities, and partners. The Marketing Operations Coordinator, reporting to the Director of Marketing, will manage various assignments related to marketing operations, materials, events, provider and site needs, apparel distribution, swag shop management, administrative support, and charity initiatives.

Requirements

Must work on-site at the Farmington Hills, MI, corporate office
2+ years of experience in marketing, communications, or a related field
Experience with Canva or similar software.
Working knowledge of graphic design principles and ability to guide visual execution.
Strong project management skills with the ability to manage multiple priorities and stakeholders.
Must be comfortable operating as an individual contributor responsible for both administrative support and execution.

Nice To Haves

Graphic design experience is a plus.
Healthcare knowledge is a plus, particularly in complex, multi-audience environments.

Responsibilities

Maintain marketing inventory across all service lines, including brochures, flyers, banners, tablecloths, signage, promotional items, and giveaways.
Build and maintain ready-to-go booth/event kits for each service line.
Monitor inventory quantities and initiate reorders before materials run out.
Maintain an organized inventory system and check-out process.
Own organization of the marketing storage room.
Conduct periodic inventory audits.
Receive, unpack, organize, and distribute marketing shipments.
Coordinate delivery of materials to hospital sites, urgent care clinics, and other locations.
Retire outdated materials to prevent old branding or content from remaining in circulation.
Coordinate administrative and logistical details for trade shows, recruiting events, community events, and internal events.
Manage registrations, shipping, event materials, name badges, signage, giveaways, candy, and supplies for events.
Pack and prepare event materials in advance.
Assist with event setup and teardown.
Coordinate transportation and return of banners, displays, and other materials.
Maintain event calendars, deadlines, and checklists.
Track materials used and replenish event kits after events.
Coordinate special campaigns, such as Medal of Honor materials, including sorting and delivering shirts, banners, and collateral to individual clinics/sites.
Coordinate printing, updating, and distribution of provider PE cards.
Maintain accurate quantities by hospital/site and coordinate replenishment.
Distribute recruitment materials, physician materials, and other collateral to sites.
Coordinate business cards, name badges, signage, and other routine material requests.
Maintain current versions of materials so sites do not use outdated pieces.
Administer operational aspects of the FIGS Team Shop, including receiving bulk shipments, sorting, bagging, labeling, and coordinating delivery/pickup.
Resolve missing items and order discrepancies.
Maintain distribution records and communicate pickup and delivery information to providers.
Process online and in-person swag orders, including sorting, packaging, receiving, and inventorying merchandise.
Maintain physical store inventory and organization, monitor stock levels, and coordinate replenishment.
Reconcile purchases and supporting documentation for CME charging.
Coordinate distribution and shipping of swag to providers and sites.
Assist with seasonal and special merchandise programs.
Process invoices, purchase orders, and expense documentation.
Track vendor orders and deliveries.
Maintain vendor and contact lists.
Obtain quotes and coordinate routine printing and production orders.
Maintain department calendars and production/event deadlines.
Schedule meetings and assist with meeting logistics as needed.
Maintain shared files, templates, photos, and collateral libraries.
Maintain lists of hospital sites, clinic contacts, and distribution locations.
Handle routine follow-up with vendors and internal contacts.
Support onboarding and offboarding logistics involving marketing materials and apparel.
Complete Canva updates and minor collateral changes once templates are established.
Help collect photos and information for newsletters, social media, and internal communications.
Gather charitable and fair market value invoices from Henry Ford.
Send surveys related to charitable events.
Obtain event photos for social media.
Update the IEP Charities budget.
Maintain and update the charitable events calendar.