Marketing Onboarding Specialist

Modern Technology Solutions Inc•Huntsville, AL

About The Position

MTSI is seeking a Marketplace Onboarding Specialist to coordinate and execute the onboarding process for vendors seeking to participate in the Navy’s Uncrewed Systems Marketplace. The specialist serves as vendors’ primary point of contact throughout onboarding, helping ensure compliance with established processes and timely, accurate submission of Initial Acceptance Packets (IAPs). The position does not require subject matter expertise in uncrewed systems, but requires understanding of vendor onboarding processes and documentation requirements, along with effective communication skills.

Requirements

  • U.S. citizenship.
  • An active Secret clearance or the ability to obtain and maintain one.
  • Bachelor’s degree or equivalent experience in business administration, project management, or a related field.
  • Experience in process coordination, vendor management, or onboarding roles; government or defense acquisition experience is preferred.
  • Strong organizational and communication skills.
  • Ability to interpret and apply onboarding procedures and documentation requirements.

Nice To Haves

  • Familiarity with Navy acquisition or contracting processes.

Responsibilities

  • Coordinate vendor onboarding activities within the Navy’s Marketplace domain, guiding vendors through IAP submission and assessment.
  • Provide vendors with instructions and support regarding required documentation, timelines, and process steps for Marketplace participation.
  • Review submitted IAPs for completeness and compliance with minimum requirements; coordinate product verification and capability demonstration scheduling with internal teams.
  • Maintain accurate records of onboarding progress, vendor communications, and documentation status.
  • Collaborate with the Vendor Engagement Team to address vendor questions, provide contract assistance, and manage Marketplace membership.
  • Interface with the Storefront Team to support validated product listings and vendor user access.
  • Participate in feedback collection and process-improvement initiatives to enhance the onboarding experience for Navy vendors.
  • Support training and communication efforts to ensure vendors understand onboarding processes and requirements.
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