Marketing Lobby Greeter- Westin Mission Hills

Marriott Vacations Worldwide•Palm Springs, CA

About The Position

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join its award-winning sales and marketing team. The Marketing Lobby Greeter engages guests in the lobby, provides elevated customer service, and introduces guests to the Marketing team. The role also involves recommending local attractions and restaurants and providing problem resolution when applicable.

Requirements

  • Enjoy talking with guests face to face.
  • Excellent communication and computer skills.
  • Flexible schedule, including the ability to work weekends and holidays.
  • Ability to stand or walk for an extended period or for an entire work shift.

Nice To Haves

  • Customer service and local area expertise.

Responsibilities

  • Engage with guests face to face and provide elevated customer service.
  • Offer assistance when needed and introduce guests to the Marketing team.
  • Suggest local attractions and restaurant recommendations while providing the highest level of service.
  • Provide effective problem resolution techniques when applicable.

Benefits

  • Hotel and resort discounts
  • Immediate 401(k) Company match up to 6%
  • Growth and development opportunities
  • Positive work environment
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