Marketing Lobby Greeter- Westin Desert Willow

Marriott Vacations Worldwide•Palm Desert, CA

About The Position

Marriott Vacation Club is seeking a motivated, outgoing individual with customer service skills and local-area expertise to join its sales and marketing team. As a Lobby Ambassador, you will engage guests in the lobby, provide elevated face-to-face service, and introduce guests to the Marketing team. You will also assist guests with local attractions and restaurant recommendations and use effective problem-resolution techniques when applicable.

Requirements

  • Enjoy talking with guests face to face.
  • Excellent communication and computer skills.
  • Flexible schedule, including the ability to work weekends and holidays.
  • Ability to stand or walk for an extended period or an entire work shift.

Responsibilities

  • Engage with guests face to face and provide elevated customer service.
  • Offer assistance when needed and introduce guests to the Marketing team.
  • Suggest local attractions and restaurant recommendations while providing a high level of service.
  • Use effective problem-resolution techniques when applicable.

Benefits

  • Hotel and resort discounts.
  • Immediate 401(k) company match up to 6%.
  • Growth and development opportunities.
  • Positive work environment.
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