Marketing Engagement Coordinator

Cape Cod 5•Leominster, MA

About The Position

The Marketing Engagement Coordinator supports the marketing and community engagement efforts of Mutual Bancorp’s family of banks by coordinating, planning, and executing marketing events and community and business development initiatives. The role helps bring the banks’ brands to life locally through events, sponsorships, community activities, Relationship Team initiatives, and other client- and community-facing experiences. It suits an organized, creative, detail-oriented team player with strong communication and organizational skills, the ability to manage multiple priorities, and an interest in marketing, events, community engagement, and relationship-building. The coordinator works with colleagues in Marketing, Relationship Management, Community Engagement, and other areas to support events, sponsorships, Relationship Team activities, community initiatives, charitable programs, and other marketing efforts. Duties include event logistics and execution; support for local outreach and market activation; coordination of sponsorships and community partnerships; execution support for marketing initiatives and campaigns; coordination of collateral and promotional materials; content gathering and communications support; and administrative and team support. The role may also support social media and digital channels in coordination with the Marketing team.

Requirements

  • Minimum one year of experience working in a corporate environment and/or a marketing/events organization.
  • Knowledge of Microsoft 365, including Excel, Word, and PowerPoint.
  • Understanding of the administrative functions of social media platforms including Facebook, Instagram, LinkedIn, and X (formerly Twitter).
  • Excellent written and verbal communication skills, with the ability to present ideas and report on results effectively.
  • Willingness to conduct outreach through emails and phone calls.
  • Strong attention to detail and time-management skills.
  • Ability to work independently and remotely within the scope of the role while collaborating effectively as part of a team.
  • Ability to use various types of office equipment and technology.
  • Ability to furnish own transportation to off-site locations as needed.
  • Must be able and willing to work a flexible schedule, including after business hours and weekends.
  • Must have cybersecurity awareness to protect the digital environment, the Bank, and customers.

Nice To Haves

  • Bachelor’s degree in Marketing, Communications, Event Management, or a related field is strongly preferred.
  • Basic photo and video production and editing skills are a plus.
  • Interest in continuous learning in marketing, communications, and community engagement.

Responsibilities

  • Assist with planning and executing internal and external events, coordinating locations, vendors, invitations, attendee logistics, promotional materials, signage, supplies, and other event needs.
  • Support community events, sponsorship activations, Chamber activities, customer events, ice cream truck appearances, and other public-facing experiences.
  • Support Relationship Teams and business development colleagues with local outreach and market activation activities.
  • Help plan and coordinate Random Acts of Care, networking and community events, sponsorship activations, local promotions, and other relationship-building and visibility initiatives.
  • Coordinate sponsorships, community partnerships, charitable activities, and related events with Community Engagement colleagues.
  • Help activate community involvement through appropriate participation, materials, promotion, and follow-up.
  • Coordinate materials, timelines, promotional items, local advertising needs, communications, and other components of marketing initiatives and campaigns.
  • Contribute ideas for marketing and community engagement opportunities and assist with implementation across the banks’ markets.
  • Coordinate collateral, promotional materials, event supplies, giveaways, signage, presentations, and other resources; assist with inventory, distribution, and fulfillment.
  • Assist with content gathering, photography, and other communications needs related to events, community activities, sponsorships, and marketing initiatives.
  • Provide support for social media and other digital channels as needed, in coordination with other Marketing team members.
  • Provide administrative and coordination support to Marketing and Community Engagement team members as assigned.
  • Maintain organized records, schedules, project information, and other materials, and serve as backup to department colleagues as needed.
  • Perform other marketing, community engagement, and related duties as requested or assigned.
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