Marketing Development Representative

Parloa • New York, NY

2d • $80,000 - $108,000

About The Position

As an Inbound Market Development Representative (MDR) at Parloa, you’ll be the first point of contact for prospective customers engaging with our brand. You’ll play a critical role in converting inbound interest into qualified opportunities for our sales team, and supporting the field marketing team, ensuring every prospect has a thoughtful, high-quality first experience with Parloa. This role sits at the intersection of marketing and sales, requiring strong communication skills, curiosity, and a sharp understanding of customer needs.

Requirements

• 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred)
• Strong written and verbal communication skills
• A customer-first mindset with the ability to ask thoughtful, probing questions
• High level of organization and attention to detail
• Ability to manage multiple inbound conversations simultaneously
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus
• Interest in AI, customer experience, or enterprise technology

Responsibilities

• Respond to and qualify inbound leads from marketing channels (web, events, campaigns)
• Engage prospects via email, phone, and social channels to understand their business challenges and goals
• Conduct discovery conversations to assess fit, urgency, and buying intent
• Schedule qualified meetings for Account Executives
• Maintain accurate records of all interactions in CRM (e.g., Salesforce)
• Collaborate closely with marketing to provide feedback on lead quality and campaign performance
• Continuously refine messaging and outreach based on prospect insights
• Meet and exceed monthly targets for qualified opportunities and pipeline contribution

Benefits

• Equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed