Marketing Development Representative

CommonSpirit Health • University Place, WA

1d

About The Position

The Marketing Development Representative serves as a field-based market development representative for Care at Home, helping maintain and grow current market share and identify new sources of business. The role focuses on building relationships with health care referral sources and educating the community about available services.

The representative follows patient referrals and assists facility discharge coordinators in coordinating quality home care services. The position also works closely with branch staff to share client and patient information and support customer satisfaction.

Requirements

• High school diploma required.
• Valid driver’s license required.
• Comply with applicable state certification or registration and organizational requirements as necessary.
• Excellent sales, customer service, and persuasive abilities.
• Ability to build trusting relationships and gain commitment for referrals.

Nice To Haves

• Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.
• At least one year of related sales experience preferred, preferably in a health care or medical field.

Responsibilities

• Identify and qualify health care relationships within the regional territory, focusing on skilled nursing facilities, assisted living communities, community-based residential facilities, physicians, other health care providers, and hospital systems.
• Assist with educating the community about services.
• Develop and maintain relationships with key customer sources through regular contact and follow-up.
• Serve as the key contact for client troubleshooting and conflict resolution.
• Maintain accurate customer relationship data in RSL for each key referral source to support strong relationships and customer satisfaction.
• Communicate daily with branch offices to exchange vital client and patient information.
• Meet or exceed monthly admission targets established by the supervisor and determined by the branch’s monthly budget.
• Assist with unbilled revenue and Face to Face as requested by branch leadership.
• Follow patient referrals and assist facility discharge coordinators in coordinating quality home care services for clients.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED