Marketing Development Representative

CHI Franciscan Health at Home • University Place, WA

2d • $34 - $51

About The Position

As a Market Development Representative-Care at Home, you will work in the field to maintain and grow current market share and identify new sources of business. The role focuses on developing health care relationships and helping community members understand the organization’s services. You will maintain customer relationships, support client satisfaction, coordinate with branch teams, and help connect patients with quality home care services.

Requirements

• High school diploma required.
• Valid driver’s license required.
• Comply with applicable state certification or registration and organizational requirements, as necessary.
• Excellent sales, customer service, and persuasive abilities.
• Ability to build trusting relationships and gain commitment for referrals.

Nice To Haves

• Bachelor’s degree, clinical license, or experience as a Care Transition Nurse.
• At least one year of related sales experience, preferably in a health care or medical field.

Responsibilities

• Identify and qualify health care relationships within the regional territory, focusing on skilled nursing facilities, assisted living communities, community-based residential facilities, physicians, other health care providers, and hospital systems.
• Assist with educating the community about services.
• Develop and maintain relationships with key customer sources through regular contact and follow-up.
• Serve as the key contact for client troubleshooting and conflict resolution.
• Maintain accurate customer relationship data in RSL for each key referral source to support strong ties and customer satisfaction.
• Communicate daily with branch teams to share and receive vital client and patient information.
• Meet or exceed established monthly admission targets set by the supervisor and determined by the branch’s monthly budget.
• Assist with unbilled revenue and Face to Face tasks as requested by branch leadership.
• Follow patient referrals to the organization and assist facility discharge coordinators in coordinating quality home care services for clients.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED