Marketing & Development Assistant - 2026

Contemporary American Theater FestivalShepherdstown, WV
$37,000 - $42,000Hybrid

About The Position

The Marketing & Development Assistant is a key administrative role supporting the Marketing and Development Departments’ operations and ensuring a high-quality patron and donor experience. Responsibilities include managing CATF’s customer relationship management system (Spektrix), processing donations, conducting social media activities, managing donor acknowledgements, assisting with Board meetings and other events, and providing support to fundraising and ticketing efforts. The ideal candidate is organized, detail-oriented, and a clear communicator. They thrive in a fast-paced, team-oriented environment, demonstrate discretion when handling sensitive information, and are committed to delivering excellent service to CATF’s supporters.

Requirements

  • Highly organized, with excellent attention to detail and ability to manage multiple projects simultaneously
  • Superior written and verbal communication skills
  • Self-starter who researches questions, tracks down answers, and comes prepared with recommendations.
  • Two or more years' administrative experience
  • Demonstrated ability to handle confidential information with discretion and integrity
  • Strong computer skills, including proficiency in Canva, Microsoft Office and Google Suite
  • Strong interpersonal skills and the ability to build effective working relationships with diverse stakeholders
  • Knowledge and experience in social media management
  • Passion for the arts' and theater's role in the community
  • Ability to lift up to 30 lbs

Nice To Haves

  • marketing and/or fundraising experience is a plus, but not required
  • Experience editing video is a plus, but not required
  • database/CRM experience a plus

Responsibilities

  • Provide administrative support to Development and Marketing Departments throughout the year
  • Process all contributions and donor acknowledgement letters
  • In collaboration with Marketing Director, conduct and oversee all social media activities for the theater
  • Assist with content capture and editing
  • Support the copywriting for and organization of development and marketing communication materials
  • Maintain accurate donor and patron records
  • Maintain solicitation and communication calendars
  • Work closely with Photographer and Publicist to coordinate photography, video capture, and press interviews
  • Assist with patron ticket booking and tracking special event attendance
  • Assist with prospect research, DonorSearch screening projects, and maintaining prospect files
  • Assist with expense tracking as well as revenue reporting and analysis
  • Attend and assist at Board meetings and with Board communication
  • Attend and assist at special events and cultivation events
  • Provide support to the box office and front of house teams during the summer festival

Benefits

  • 100% employer-paid medical, dental, and vision insurance
  • a Simple IRA retirement plan with company match
  • a generous PTO policy
  • 10 paid company holidays per year
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