Development & Marketing Assistant

JFCS Of The Suncoast•Sarasota, FL

7d•Onsite

About The Position

The Development & Marketing Assistant is a full-time, core member of the Development team responsible for owning the DonorPerfect database, supporting all aspects of special events, and managing volunteer engagement for JFCS. This role is the operational backbone of the Development department, ensuring that donor data is accurate and actionable, that events are executed seamlessly from start to finish, and that volunteers are recruited, placed and supported in ways that strengthen the organization’s community presence. The Development & Marketing Assistant also produces the JFCS Impact Report and serves as backup support to the Development and Marketing Director. This person ensures that all communications are aligned with the organization’s integrated development & marketing plans, fundraising priorities and organizational strategy.

Requirements

Associate’s degree required; Bachelor’s degree in Nonprofit Management, Communications or related field preferred
Minimum of two years’ experience in a development or nonprofit administrative role with direct responsibility for data management and event coordination
Demonstrated experience with Donor Perfect or comparable CRM platform
Demonstrated experience planning and executing events
Budget and financial literacy
Advanced proficiency in Donor Perfect, including reporting, record management and database administration
Proficiency in Microsoft Office and Constant Contact or similar platforms, as well as, Adobe Creative Suite
Strong written and verbal communication skills
Excellent time management, organizational and project management skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Ability to work independently while contributing to a collaborative team environment
High degree of accuracy and attention to detail
Commitment to donor confidentiality and data privacy
Commitment to cultural competency and working with diverse populations
Passion for the JFCS mission
Completion of all required agency-wide and program-specific training courses

Nice To Haves

Bachelor’s degree in Nonprofit Management, Communications or related field
Knowledge of website platforms preferred as the organization may transition to in-house management in the future

Responsibilities

Own and manage the Donor Perfect database as the primary administrator, ensuring data integrity, consistency and confidentiality at all times
Create and maintain all donor records, including merging duplicates, updating addresses, flagging deceased or moved donors, managing relationship coding and soft credit tracking
Enter all daily receipts into Donor Perfect promptly and accurately
Generate donor acknowledgement letters and cards within 1-2 business days of receipt
Generate weekly, monthly, quarterly and annual development reports, and as directed by the Director of Development & Marketing
Prepare donor lists, digital and print mailings and reports
Process and track tribute and memorial gifts, including timely acknowledgment to both the donor and the honoree’s family, with accurate flagging in Donor Perfect
Support annual fund and appeal mailings by pulling segmented donor lists, applying suppressions and managing address updates prior to mail runs
Monitor and reconcile online giving platform data with Donor Perfect, identifying and resolving sync errors in a timely manner
Serve as the internal resource and point of contact for all Donor Perfect questions, updates and troubleshooting
Manage all JFCS special events from concept through execution, ensuring financial and participation objectives are met
Develop event timelines, budgets, run-of-show documents and post-event wrap-up reports
Identify and secure venues, vendors and other resources required for each event
Develop and produce all event communications and materials in coordination with Director of Development & Marketing
Provide staff support for volunteers and committees charged with fundraising event responsibilities
Analyze return on investment at the conclusion of each event to measure success and inform future planning
Maintain website calendar and event listings
Own and manage all JFCS social media platforms (Facebook, Instagram, LinkedIn, YouTube, TikTok and emerging channels), including strategy, content, scheduling and performance tracking
Serve as the primary point of contact with the JFCS website agency, managing content updates, change requests and ongoing communications; knowledge of website platforms preferred as the organization may transition to in-house management in the future
Develop and execute email marketing campaigns through Constant Contact or similar platforms
Assist in developing, launch and maintain both an external donor/community newsletter and an internal staff newsletter, in alignment with the organization’s communications plan
Manage the JFCS Google Ad Grant program, overseeing campaign execution and performance in coordination with the Grant Specialist; pursue additional paid advertising opportunities (social media, print, digital) as funding permits
Track and analyze digital performance metrics and report findings to the Director of Development & Marketing monthly
Represent JFCS at community events, fairs, exhibitions and other outreach opportunities as needed to increase awareness and engagement in the agency mission
Research, write and produce the JFCS Impact Report on a bi-annual basis in collaboration with the Director of Development & Marketing
Serve as backup support for the Communications Specialist, including assistance with content, mailings and donor communications as needed
Other duties as assigned