Marketing Coordinator

Empire State Realty TrustNew York, NY
Hybrid

About The Position

The Marketing Coordinator at Empire State Realty Trust will support the development and execution of marketing initiatives across various platforms to elevate brand recognition, drive engagement, and lease space. This role will play a pivotal part to promote the company’s properties, services, and overall mission. The Marketing Coordinator will collaborate closely with the Marketing Manager and other cross-functional teams to craft compelling content to deliver impactful campaigns. Additionally, they will analyze marketing performance metrics to ensure campaigns align with business strategies. Through the contribution of innovative marketing efforts, this role will enhance Empire State Realty Trust’s brand presence and strengthen its connection with key audiences that align with organizational goals.

Requirements

  • Strong organization, prioritization, time management and interpersonal skills
  • Operate with a sense of urgency and with precise attention to detail
  • Demonstrate the ability to work independently and work through ambiguity to change direction rapidly as needed
  • Work effectively with all levels of employees and partners
  • Demonstrate the ability to multi-task and juggle numerous projects simultaneously
  • Microsoft Office Suite
  • Familiarity with Canva, Google Analytics, Salesforce
  • Data analysis
  • Creative thinker
  • Ability to copy write and edit
  • Bachelor’s degree and/or equivalent experience
  • 1-2 years of experience in Marketing

Nice To Haves

  • Commercial real estate industry experience a plus

Responsibilities

  • Assist in the creative development and execution of marketing materials and campaigns for all ESRT commercial and retail properties including the Empire State Building; Materials include tour books, advertising, marketing centers, renderings, elevator screens, tenant app communications, etc.
  • Coordinate, schedule, support on site, and develop shot lists for tenant and vacant space photography, videography, and virtual tours
  • Maintain the ESRT visual library (images, renderings, floorplans and video)
  • Maintain commercial real estate listing data/assets across marketing channels, this includes the ESRT website, CoStar, and Salesforce, for accuracy
  • Conduct regular website audits to confirm accuracy of visuals, assets and website functionality
  • Assist team with competitor research/audits
  • Assist with annual, monthly and quarterly reports based on templates
  • Assist in the implementation of consistent portfolio brand practices
  • Conduct research for tenant experience efforts and partner outreach to secure engagement opportunities
  • Coordinate tenant giveaways in partnership with Empire State Building Observatory events
  • Walk spaces prior to major tours to ensure quality control in priority spaces
  • Handle order placements and distribution of tour collateral, giveaways, and tenant marketing materials on-site
  • Assist with the development of tenant campaigns to drive amenity center awareness/usage in partnership with onsite teams
  • Maintain SOPs for tenant engagement, leasing marketing materials, and campaign plans
  • Track budget expenses and communicate discrepancies, overages, etc. to the team
  • Assist with coordination of meetings inclusive of agendas and meeting room set up as needed

Benefits

  • Competitive base salary and bonus
  • Health/Dental/Vision insurance
  • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
  • Voluntary Enhanced LTD Program
  • Voluntary Hospital, Accident, and Cancer Programs
  • 401(k) with 100% match up to 5%
  • Paid parental leave
  • Pre-tax transit accounts
  • Employee Assistance Program for emotional, financial, and legal support
  • Generous paid time off
  • Flex remote work time
  • Flex Summer Fridays
  • Employee engagement programs
  • Volunteer time off
  • Continuing education
  • Complimentary Empire State Building Observatory access
  • Complimentary gym membership and other wellness benefits
  • Employee Discount Programs
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