Marketing Coordinator

Castle Management•Plantation, FL

15h•Hybrid

About The Position

The Marketing Coordinator is a key operational partner supporting Castle Group’s Marketing and Business Development teams through precise execution, systems ownership, and logistical coordination. This role ensures marketing initiatives, new business efforts, and internal programs are delivered accurately, on time, and in alignment with Castle Group’s brand standards and service philosophy. This is a highly organized, execution-focused role ideal for a detail-oriented professional who thrives in a fast-paced, process-driven environment. The Marketing Coordinator does not own strategy but plays a critical role in enabling those functions to succeed. All responsibilities are performed with a commitment to Castle Group’s Royal Service standards, demonstrating professionalism, responsiveness, and integrity in every interaction.

Requirements

3 years of experience in marketing coordination, operations, or administrative support roles.
Proven experience supporting marketing in a deadline-driven, professional services environment.
Demonstrated ability to manage recurring processes with accuracy and consistency.
Bachelor’s degree in Marketing, Business Administration, or a related field preferred.
Strong organizational skills with exceptional attention to detail.
Ability to manage multiple priorities and meet recurring deadlines.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, with strong PowerPoint skills.
Ability to interpret data and present information clearly to internal stakeholders.
Experience with CRM systems (Salesforce preferred), ticketing systems (Zendesk preferred), and reporting platforms is a plus.
Demonstrated professionalism, discretion, and commitment to confidentiality.
Ability to work occasional extended hours or weekends in support of key events or deadlines.
Ability to lift 40lbs. following appropriate safety procedures.
Extensive use of fingers for typing and visual use of the computer monitor.
Handle, grasp, feel objects and equipment.
Reach with hands and arms.
Repeat various motions with wrists, hands and fingers.
Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
Ability to work extended hours and weekends if needed.
Position requires a valid Driver’s License.

Nice To Haves

Salesforce – Campaign setup, tracking, reporting, and data coordination
Zendesk – Request intake, tracking, resolution, and internal communication
Microsoft Office Suite – Advanced proficiency in PowerPoint and Copilot required
Asana – Project and task management for tracking requests, timelines, and deliverables
WordPress & RunCloud – Website content updates and maintenance
Zoom – Internal meetings, external meetings, and webinar coordination
PandaDoc – Proposal preparation, distribution, and tracking
SurveyMonkey – Survey creation, distribution, and data collection
Eventbrite – Event landing page creation and registration management
Loom – Process documentation and video recording for training and communication

Responsibilities

Serve as the primary owner of all Marketing-related Zendesk tickets, including intake, tracking, resolution, and communication.
Create, and maintain Salesforce campaigns, including setup and updates.
Compile and distribute weekly review channel statistics, ensuring accuracy and timely reporting.
Coordinate employee review payout tracking, processing and communication.
Own quarterly new business referral updates, including data coordination, PowerPoint presentation development, and communication.
Manage new business referral communications and coordinate payout processing.
Own execution of the Annual Planning Calendar (APC), including: Registering for trade shows, events, and sponsorships, Sending calendar invitations and reminders, Logging updates and submitting invoices for payment.
Coordinate all annual and ad hoc membership and sponsorship renewals, including logistics, payment processing, tracking, and communication.
Support event execution by completing sub-item tasks assigned, coordinating materials, supplies, shipments, orders, calendars, payments, and internal communication.
Coordinate quality control, printing, binding, shipping, logging, and communication for proposals.
Ensure brand consistency, accuracy, and timely delivery of all proposal materials.
Support sales presentations and other new business material updates as needed.
Own promotional item fulfillment, including inventory management, order processing, packaging, shipping, tracking, and requestor communication.
Conduct quarterly inventory audits and coordinate reordering of materials as needed.
Maintain accurate inventory logs and documentation.
Coordinate bi-annual, company-wide headshots, including scheduling, logistics, communication, and calendar invitations.
Manage meeting logistics for Marketing and Business Development, including: Scheduling and calendar management, Room/location and Zoom coordination, Food ordering and setup as needed.
Support internal meetings and initiatives through calendar coordination, communication, and follow-up.
Serve as a cross-functional liaison between Marketing, Business Development, Accounting, Human Resources, and Operations to ensure seamless execution of marketing initiatives.
Process payments and invoices related to marketing and business development activities.
Coordinate administrative and process training activities associated with onboarding new marketing and business development team members.
Coordinate home office tours, including room reservations, calendar invitations, food ordering, setup, and cleanup.
Provide high-quality ad hoc support as business needs evolve.
Maintain and update the Castle Group website with upcoming events, blogs, press releases, webinars ensuring accuracy of dates, locations, links, and descriptions.
Monitor website sections for outdated content and proactively recommend updates or removals.
Coordinate with Director of Marketing to confirm content approvals prior to publishing.
Manage social media posting for sister brand Crown Residential across all social platforms, ensuring content is published accurately and on schedule in alignment with brand standards.
Monitor Crown Residential social media channels, including engagement, comments, and messages, and coordinate responses or escalate as needed.
Actively expand Crown Residential’s social media presence by following and engaging with key accounts, partners, and industry stakeholders.
Track basic social media performance metrics and assist in reporting insights for Crown Residential.
Maintain and update Crown Residential website content, including postings, announcements, and time-sensitive updates, ensuring accuracy and timeliness.
Support ad hoc marketing requests for Crown Residential, ensuring alignment with brand standards and business objectives.
Perform additional related tasks and responsibilities as assigned to support evolving Crown Residential marketing and business needs.