Marketing & Communications Specialist

Rochester Institute of Technology•Rochester, NY
•Hybrid

About The Position

Join the Alumni and Constituent Engagement team as the Marketing & Communications Specialist. This is a key role responsible for supporting the development and execution of strategic, multi-channel marketing and communication campaigns aimed at driving fundraising, alumni, and constituent engagement across the university in support of our goals and objectives.

Requirements

  • Bachelor's degree in related field
  • 3 years of relevant experience
  • Equivalent combination of experience and education may be considered
  • Must possess a strong customer service orientation.
  • Demonstrated experience with HTML/CSS and content management systems (CMS).
  • Candidates must be eligible to work in the United States.

Nice To Haves

  • Understanding of the customer journey and audience engagement/conversion tactics.
  • Working knowledge of content strategy development.
  • Experience with CRMs and Email Marketing Platforms (EMMA Corporate, Salesforce)
  • Proficiency with Adobe Products for graphics and video development (Express, Photoshop, Premiere Pro)
  • Experience with social media platforms and tools (Brandwatch, Meta Business Suite).
  • Experience or interest in higher education and fundraising
  • Knowledge of a variety of communication formats including general marketing, advertising, copywriting, branding, campaigns, and other formats designed to change/influence perception and engage public audiences
  • Skill in writing, proofreading, and editing clear, concise, persuasive, and grammatically correct communications
  • Skill in multi-tasking, project management, prioritization, and organization
  • Ability to collect, synthesize, and process information quickly and accurately with attention to detail
  • Ability to think both creatively and strategically

Responsibilities

  • Speak to Advancement’s major audiences, alumni and donors, while additionally engaging with RIT audiences across campus (students, faculty, researchers, etc.)
  • Present and educate University Advancement and RIT Constituents on available assets and content, ensuring proper use amongst colleagues.
  • Provide ongoing support for major programs and initiatives of the division and the university, including but not limited to Brick City Homecoming events, donor/alumni events, Imagine RIT Festival, presidential and retiree events, giving and gratitude days, and convocation/commencement, among others.
  • Collaborate with additional RIT divisions, such as schools/colleges and Central Marketing and Communications, to align standards and content strategies.
  • When applicable, manage and delegate tasks to student workers.
  • Creates unique, effective visual and written marketing materials and communications to engage audiences across all forms of media and channels/platforms
  • Maintains consistent messaging across all channels in collaboration with digital marketing and communications leadership
  • Develops and produces the required materials to assist in reaching the division’s goals and objectives for events, programs, and initiatives
  • Ensures the university’s brand standards are consistently upheld and that content invokes the required branding elements and key messaging in all materials
  • Manages processes from the onset of marketing and communications engagement requests, through approvals and production/publication, while ensuring all requirements have been successfully met
  • Communicates with internal and external vendors to ensure the highest quality, cost-effective end results and a mutually beneficial professional relationship with the university
  • Other duties as assigned

Benefits

  • The hiring process for this position may require a criminal background check and/or motor vehicle records check.
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