Marketing Communications Specialist

Boingo•Frisco, TX

1d•Hybrid

About The Position

Boingo is seeking a Marketing Communications Specialist to lead the development of high-quality responses to RFIs, RFPs, and proposals. This role requires exceptional writing skills, strong project management, excellent cross-functional skills, and the ability to translate complex technical concepts into persuasive, customer-focused content. The specialist will collaborate across teams to gather information, craft compelling narratives, and deliver polished proposals on time, directly influencing major deals and revenue.

Requirements

Bachelor’s degree in marketing, communications, business, or related field (or equivalent experience).
3+ years of experience managing RFPs, proposals, and pitch decks.
Exceptional writing and editing skills with the ability to craft persuasive, customer-focused content.
Strong project management skills; ability to juggle multiple deadlines in a fast-paced environment.
Proficiency in Microsoft Word and PowerPoint; experience with proposal management tools (Loopio preferred).
Outstanding communication and collaboration skills.
High attention to detail and ability to ensure accuracy under pressure.

Nice To Haves

APMP certification.
Experience in wireless technology, telecommunications, or related industries.
Familiarity with public sector and private sector procurement processes.

Responsibilities

Develop a strategic approach for each RFP / RFI response, leveraging AI tools to increase efficiencies, enhance content, and align RFP / proposals responses to scoring metrics.
Collaborate with internal stakeholders to align proposal strategy with business objectives.
Conduct competitor research and analyze FOIA responses to inform positioning.
Write and edit proposal content in Boingo’s brand voice, ensuring clarity, accuracy, and impact.
Demonstrate proficiency using AI tools to organize, develop, and complete projects.
Manage proposal logistics, including timelines, deliverables, and vendor coordination.
Gather technical, financial, and operational details from cross-functional teams to build comprehensive responses.
Maintain and update proposal templates and content libraries for efficiency.
Partner with Business Development, Sales, Product, Solution Design, Operations, Engineering, Finance, and Creative Services to collect inputs and approvals.
Serve as the primary point of contact for proposal-related inquiries and updates.
Deliver exceptional internal customer service to ensure smooth collaboration and timely submissions.
Track and report on proposal KPIs, including win rates and response times.
Maintain records of submitted proposals and outcomes for continuous improvement.