Marketing & Communications Coordinator

Shriners Hospitals for Children • Shreveport, LA

1d

About The Position

The Marketing & Communications Coordinator provides a wide range of marketing and communications support to location leadership and the MarCom Manager, Director, Regional Director, or Senior Regional Director. The work includes writing and editing; website and social media content management and strategy; internal and external communications; leadership reporting; photography, video, and graphic design; event coordination; and media relations. The coordinator also supports patient ambassador programming, maintains patient confidentiality and privacy, and may represent Shriners Children’s at community, temple, and fundraising events.

Requirements

• Bachelor’s degree in Marketing, Communication, Journalism, or a related field.
• Three years of experience in marketing, communications, or public relations.
• Proficiency with the MS Office Suite.
• Experience with a media monitoring platform, Hootsuite or social media content management, and a website Content Management System.

Nice To Haves

• Salesforce Marketing Cloud or email marketing CRM experience.
• Knowledge of Adobe Creative Cloud.
• Bilingual.

Responsibilities

• Write and post content for the SHC website, location intranet, and social media channels.
• Research, create, and write patient stories and other content for marketing, donor relations, and business development.
• Create digital content and execute location- and system-wide strategy.
• Assist the Manager or Director with internal communications where applicable.
• Organize and facilitate hospital tours related to MarCom events and programs.
• Follow AP style and SHC identity standards.
• Research, write, and distribute press releases and media advisories.
• Encourage enthusiasm, positive morale, and teamwork among employees.
• Work with other departments and medical staff to solicit stories.
• Act as a media escort within the facility.
• Assist the Manager or Director with Shriners International temple relations where applicable.
• Coordinate facility special events, including public celebrations and celebrity or VIP visits.
• Manage and maintain the patient ambassador program.
• Maintain confidentiality and patient privacy during tours, events, and media visits.
• Present to Shriners International temples, community organizations, or groups when assigned or necessary.
• Travel as needed to attend meetings or represent SHC at community, temple, or fundraising events.
• Provide reports on department activity and progress toward goals.
• Manage multiple projects.
• Upload photos, videos, and consents to the Digital Assets Management system.
• Research media outlets and maintain a current media contact list using a media monitoring platform.
• Perform general office duties, including answering phones, filing, marketing collateral inventory, and meeting minutes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level