Marketing Communications Coordinator - Temporary

University Radiology•East Brunswick Township, NJ

4d•Onsite

About The Position

University Radiology is seeking a temporary, full-time Marketing Communications Coordinator to work at its East Brunswick, New Jersey Business Office. The role supports patients and the marketing department by managing feedback and reviews, coordinating responses to issues, preparing reports, maintaining CRM and SharePoint records, and assisting with marketing materials, events, expenses, and administrative work. The position pays from $27 per hour. University Radiology is a privately owned provider of subspecialty radiology and teleradiology services in New Jersey. It has more than 200 board-certified radiologists, has operated for more than 60 years, and provides radiology interpretations and consultative support to hospitals, imaging centers, and other medical facilities. It also serves as the academic radiology faculty at Rutgers Robert Wood Johnson Medical School and interprets more than 2.1 million radiology procedures annually.

Requirements

Strong interpersonal skills.
Knowledge of Microsoft Office, especially Excel, Word, and Outlook.
Approachable and friendly demeanor.
Excellent time-management and multitasking skills.
Positive, can-do attitude.
Self-starter able to work independently.

Nice To Haves

Bachelor’s degree preferred.
Knowledge of SharePoint preferred.

Responsibilities

Respond to patient surveys and resolve patient issues.
Manage patient situations and promptly respond to customer complaints.
Route issues to the appropriate manager for resolution and ensure follow-through.
Monitor patient surveys for reported issues and examples of superior service.
Manage Google reviews and work toward positive outcomes.
Identify trends in service and recurring issues.
Track and manage the SharePoint feedback database.
Recommend necessary process changes.
Run quarterly marketing reports and prepare volume charts and ad hoc reports.
Make updates, corrections, and changes in the CRM.
Send marketing materials to representatives or referring physicians as requested.
Order supplies for marketing events.
Create spreadsheets and complete data-entry projects as needed.
Provide administrative support to the marketing department.
Check and process FUJI and Royal requests daily.
Manage expenses for marketing purchases.
Coordinate corporate advertisements for company sponsorships and events.
Organize employee appreciation events, including holiday and retirement events.
Prepare biographies for new radiologists.
Perform other duties as assigned.