Marketing & Communications Coordinator

CityKidz•Hamilton, ON

9d•Hybrid

About The Position

At CityKidz, marketing and communications are about invitation, telling the story of hope, resilience, and generosity in ways that honour children, families, and the supporters who walk alongside them. We are seeking a Marketing & Communications Coordinator to steward CityKidz’ storytelling and supporter-facing communications as part of our Resource Development team. If you are a thoughtful communicator, a strong coordinator, and someone who cares deeply about meaning, clarity, and integrity in storytelling, this role may be for you. CityKidz is a faith-based, Christian organization that exists to build resilience and inspire big dreams in children and youth living in low-income communities. Our programs are grounded in love, hope, and a belief in the inherent value and potential of every child. While our motivation is rooted in the Christian faith, our programs and partnerships are welcoming and inclusive, serving children, families, and communities of all backgrounds. The Marketing & Communications Coordinator is a key coordinator of CityKidz’ marketing and communications function, supporting the alignment and execution of supporter-facing campaigns and communications. You will support the clear, consistent, and thoughtful communication of our mission, impact, and opportunities for generosity. You’ll collaborate with the Executive Director and work closely with the Resource Development Administrator on campaign direction and messaging. This role is about coordination, stewardship, and alignment, not being a one-person creative studio. At the same time, you’re comfortable working directly in design and marketing platforms to make adjustments, refine content, and support execution when needed. You will work closely with internal teams and external creative partners, supporting storytelling, coordinating timelines, and helping ensure our communications reflect who we are and what we stand for. This role is designed to grow in responsibility over time as the Marketing & Communications function continues to develop. You will be part of a Resource Development team that views fundraising as a ministry of invitation, rooted in authentic relationships and faithful stewardship.

Requirements

2–5 years of experience in marketing, communications, or fundraising
Experience coordinating campaigns and managing external creative partners
Comfort working across digital, print, email, and social channels
Experience with email marketing tools, design software, websites, and digital platforms
Are a strong coordinator, comfortable working across teams and with external partners
Care deeply about storytelling with integrity, especially in mission-driven or nonprofit work
Have strong writing and editorial judgment, even if you are not the primary content creator
Understand how marketing supports fundraising, stewardship, and relationships
Are organized, thoughtful about priorities, and comfortable working with guidance when balancing competing demands
Are comfortable working within a faith-based organization and respectful of its values

Nice To Haves

Experience in a nonprofit or mission-driven environment is an asset

Responsibilities

Coordinate supporter-facing communications for fundraising, stewardship, and engagement campaigns
Develop draft campaign briefs and messaging direction in collaboration with fundraising and operations teams
Coordinate work with freelance writers, designers, videographers, and creative partners
Review and refine content for clarity and alignment with CityKidz’ values, escalating more complex or sensitive decisions as needed
Support the consistent application of CityKidz’ brand voice and storytelling across print, digital, email, and social channels
Coordinate digital advertising, website updates, and multi-channel communications
Monitor engagement and response metrics to inform learning and improvement