Marketing and Program Coordinator

Family First, Inc.•Tampa, FL

4d•Hybrid

About The Position

Family First is seeking a highly organized, proactive marketing and programs coordinator to support the chief marketing & programs officer (CMPO) and the organization's broader marketing and program ecosystem. This role sits at the intersection of three functions: executive support, marketing/program operations, and project collaboration. This is a behind-the-scenes role with front-row impact — the person in this seat keeps the engine running smoothly so the CMPO and program teams can focus on what they do best. This individual is equally at home in a brainstorming session, building a Monday.com dashboard, tracking down a contractor deliverable, vetting potential partnerships or conducting project research. This team member will bring order to complexity, communicate with clarity, and act without waiting to be asked. Trustworthiness and a genuine desire to serve programs are invaluable for this role. The marketing and programs coordinator reports directly to the CMPO.

Requirements

3–5 years of experience in operations, project coordination, executive support, or program management.
Demonstrated track record managing multiple projects, vendors, or contractors simultaneously.
Proficiency in Mondday.com, Slack, Canva, Microsoft Office/Google Workspace, and AI productivity tools.
Strong written communication skills — clear, concise, and built to move people to action.
Exceptional organizational skills and attention to detail
Comfortable and professional managing up, across, and with external partners
Calm under pressure and adaptable in a fast-moving, growth-oriented environment.
Genuine alignment with Family First’s mission and core values to help people love their families well.
A collaborative spirit that finds deep satisfaction in helping others succeed.

Nice To Haves

Bachelor’s degree preferred; communications, marketing, business, or nonprofit management preferred.

Responsibilities

Manage the CMPO’s time with precision and good judgment — assessing priorities, resolving conflicts, and ensuring every meeting has clear purpose and preparation.
Monitor Monday.com and Slack on behalf of the CMPO, flagging emergencies and routing urgent items so nothing time-sensitive falls through the cracks.
Design presentations in Canva on behalf of the CMPO for internal leadership, external partners, and program initiatives.
Create clarity and momentum for program projects and meetings — building timelines, agendas, and task lists so the right people always have the right information in advance.
Attend key meetings, review AI notes and tasks for accuracy, convert meeting outcomes into Monday.com tasks, and follow up to ensure accountability.
Build, maintain, and continuously improve Monday.com dashboards that give the CMPO and program teams real-time visibility into priorities, progress, and bottlenecks.
Research potential partnerships across platforms, evaluating reach, engagement, values alignment, and audience fit; maintain accurate CRM records covering communication history and campaign timelines.
Research exploratory initiatives for the CMPO.
Vet potential contractors and serve as the primary point of contact for program contractors — managing communication, timelines, billing, and deliverable tracking.