Marketing and Communications Specialist, Experiential Learning and Career Success

University of Montana•Missoula Mountain Campus, MT

About The Position

The Experiential Learning and Career Success (ELCS) office seeks a Marketing and Communications Specialist to lead marketing and communications efforts that connect students, faculty, staff, families, and employers with career development and experiential learning opportunities. Reporting to the Associate Director of Experiential Learning, the specialist develops and implements communications strategies promoting ELCS programs, services, and events. The role creates content for digital and print platforms, manages web and social media communications, evaluates outreach effectiveness, and collaborates with campus partners to increase awareness and engagement. The specialist is also a primary point of contact for ELCS, oversees front office operations, and supervises student employees who support marketing and service functions. This is a full-time, 1.0 FTE position working 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., year-round. A six-month minimum probationary period applies. Applicants must be eligible to work in the United States; sponsorship is not available. A background check is required before an offer of employment.

Requirements

Bachelor's degree in Media Arts, Communications, Marketing, or a related field, or an equivalent combination of education and experience.
Experience creating graphic, digital, or print communications materials using Adobe Creative Suite, Canva, or similar design tools.
Familiarity with social media marketing, digital advertising, and audience engagement strategies.
Experience creating, maintaining, or managing digital and web content, including applying accessibility best practices.
Experience using marketing, website, or social media analytics to evaluate engagement and inform communication strategies.
Experience providing customer service, supporting public-facing operations, or serving as a primary point of contact for programs, services, or organizations.
Must be eligible to work in the United States upon hire; sponsorship is not available.
A background check is required prior to an employment offer.

Nice To Haves

Experience using data platforms, reporting tools, or similar systems to analyze information and support decision-making.
Experience recruiting, training, supervising, or mentoring employees, interns, student employees, or volunteers.

Responsibilities

Develop and implement strategic marketing and communications plans supporting ELCS goals, initiatives, and university priorities.
Create and coordinate content across web, social media, email, print, and in-person channels to promote programs, services, events, and student opportunities.
Manage and maintain the ELCS website, ensuring content is accurate, accessible, user-friendly, and aligned with organizational goals.
Lead social media engagement and develop newsletters and other communications for students, faculty, staff, and employer partners.
Partner with campus departments and marketing professionals on branding, advertising, promotional campaigns, and storytelling.
Monitor and evaluate marketing and outreach performance, using data and analytics to inform decisions and improve effectiveness.
Oversee front office operations, reception services, scheduling, and customer service processes.
Recruit, train, supervise, and evaluate student employees and interns supporting marketing, communications, and front office operations.
Serve as a primary point of contact for ELCS.