Experiential Learning Specialist

Covista•Lisle, IL

20h•$21 - $29•Hybrid

About The Position

The Experiential Learning Specialist promotes student success by providing accurate, responsive advisement and support throughout the experiential learning lifecycle. The role coordinates experiential learning applications from submission through registration, advises students, and serves as a primary point of contact for students and experiential learning partners. The specialist maintains knowledge of Chamberlain’s curriculum and programs, tracks placement and student data, reviews placement sites and preceptors, and works with students, colleagues, and partners to support successful placements.

Requirements

Bachelor’s degree required.
Excellent organizational, interpersonal, and communication skills.
Strong critical-thinking and problem-solving skills to overcome objections and facilitate negotiations.
Attention to detail and mental concentration to perform tasks accurately.
Ability to adapt to change and balance competing priorities.
Ability to work a variety of office hours, including occasional evenings and weekends.
Minimal travel may be required.

Nice To Haves

Three years of customer service or related experience preferred.
Experience with healthcare education preferred.

Responsibilities

Maintain knowledge of Chamberlain’s curriculum and programs and review program requirements and expectations with students throughout their experiential learning experience.
Prepare, document, track, and report experiential learning placements and student data to assess schedules, provide advising, and identify opportunities for proactive outreach.
Review and approve sites and preceptors according to the academic rubric, escalating matters to the academic team as needed.
Coach students on alternatives for overcoming barriers to experiential learning and make appropriate resource referrals.
Build relationships with internal functional areas and stakeholders to support an optimal student experience.
Address student concerns using interpersonal and problem-solving skills.
Provide training, guidance, and coaching to peers, including sharing leading practices.
Model Covista values and foster a culture of CARE consistent with the organization’s mission, vision, and purpose.
Support student placement approval documentation in collaboration with partners and internal departments.
Communicate and negotiate with partners and preceptors to support student success and strong partner relationships.
Facilitate clinical affiliation agreements and other written support with partners for experiential learning placements.
Perform other duties as assigned and comply with all policies and standards.