Marketing and Communications Manager, CCS

Catalight • CA Out of Area Remote, NC

16d • Onsite

About The Position

Catalight Care Services (CCS) is seeking a strategic, detail-oriented Marketing and Communications Manager to serve as the primary marketing partner to our CCS business line. This role is responsible for translating business priorities into clear, compelling communications and well-executed marketing initiatives that support providers, partners, and leadership. The ideal candidate is both strategic and tactical and someone who sees the big picture, anticipates needs, and executes flawlessly. This individual is highly organized, collaborative, and confident working across teams in a fast-paced healthcare environment. Success in this role depends on learning the mechanics and economics of our business. This person should continuously evaluate how we communicate with our network and proactively propose new strategies, channels, and engagement approaches to strengthen connection and impact.

Requirements

• 6–8 years of experience in marketing or communications.
• Bachelor’s degree required.
• Demonstrated ability to manage multiple priorities with strong attention to detail.
• High level of professionalism, discretion, and business acumen.
• Exceptional writing, editing, and project management skills.
• Advanced PowerPoint capabilities
• Deep proficiency in the Microsoft Office Suite, including strong experience with OneDrive and SharePoint, including document version control and file management.
• Experience working within web-based CMS platforms and email campaign systems.
• Familiarity with project management platforms such as Monday.com.
• Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ).
• Ability to obtain and maintain clearance through the Office of Inspector General.
• Must attend any required training.

Nice To Haves

• Adobe Creative Suite experience preferred.
• Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities.
• Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline.
• Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
• Willingness and commitment to self-reflection and re-thinking.
• Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity.
• Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces.

Responsibilities

• Serve as the main Marketing and Communications contact for Catalight Care Services (CCS).
• Manage annual updates to the CCS Provider Manual, ensuring accuracy, version control, and strong document management practices.
• Draft, edit, and manage provider portal communications and other business-critical messaging to our network.
• Create and manage CCS e-newsletter content, partnering with designers and web developers through launch.
• Lead development of the annual CCS Year in Review, including collection and synthesis of business data, partnership with leadership on narrative development, and coordination through final production.
• Provide executive-level presentation support, including development of high-quality PowerPoint materials.
• Analyze and report on project metrics and performance summaries.
• Proactively ensure website content remains current and aligned with business priorities.
• Support annual conference marketing efforts, including content, booth strategy, and promotional materials.
• Coordinate video shoots and other external-facing provider and practitioner-related communications.
• Collaborate cross-functionally within the Marketing and Communications team and with CCS business leaders to ensure timely execution of projects.

Benefits

• Comprehensive compensation package including development programs, team support, career advancement.
• Individual development programs
• Great team support
• Opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level