Marketing Agent
About The Position
The Marketing Agent conducts in-person marketing with prospective and/or current owners at company resorts and schedules guests to meet with a representative for a presentation. The role serves as a brand ambassador, works with resort staff to obtain guest arrival information, and encourages eligible prospective customers to attend sales-preview tours. The agent screens and qualifies potential customers according to company guidelines, makes tour reservations, and collects required deposits. The role spends approximately 80% of its time greeting, presenting to, and incentivizing prospective customers to attend a sales presentation while following company policies, compliance standards, and regulatory requirements and meeting minimum performance goals. The remaining 20% is devoted to training, department meetings, maintaining current marketing and industry knowledge, and setting and reviewing performance goals. No travel is required outside the home site’s area. The hourly rate is $15.16, plus commissions and bonuses.
Requirements
- High school diploma or equivalent; experience equivalent to the education requirement may be accepted in lieu of it.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.
Responsibilities
- Serve as a positive and professional brand ambassador for Wyndham Destinations.
- Partner with resort staff to receive arrival sheets for guests checking in.
- Greet, present to, and incentivize prospective customers to attend a sales-preview tour or presentation in accordance with company policies, compliance standards, and regulatory requirements.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Maintain minimum performance goals.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information and materials and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid volunteer time for a Wish Day at an approved organization
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
- Depending on position, paid time off, parental leave, and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
