Community Marketing Agent
About The Position
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a portfolio of resort, travel club, and lifestyle travel brands. The Community Marketing Agent represents the company as a brand ambassador at popular local attractions and community events, including malls, theme parks, trade shows, festivals, and conferences. In this sales-based role, the agent connects with prospective customers face to face, shares information about the vacation club experience, and invites and incentivizes guests to attend vacation ownership sales presentations. The role involves greeting, presenting to, screening, and qualifying prospective customers, making sales-tour reservations, and collecting required deposits. Agents are expected to meet production standards and performance goals while following company policies, compliance standards, and regulatory requirements. The position also includes attending training and department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home-site area.
Requirements
- High school diploma or equivalent; experience equivalent to the education requirement may be accepted in lieu of it.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.
Responsibilities
- Serve as a positive and professional brand ambassador for Travel + Leisure Co.
- Greet, present to, and incentivize prospective customers to attend a sales-preview tour or presentation.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Meet minimum performance goals and production standards while following company policies, compliance standards, and regulatory requirements.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information, materials, and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid time to volunteer at an approved organization of your choice
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
- Paid time off, including 12 vacation days and 6 holidays per year, prorated based on hire date
- Sick leave in accordance with applicable laws and ordinances
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
